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      Starbucks

      Engaged Employer

      Starbucks reviews

      3.5

      56% would recommend to a friend

      (85,209 total reviews)
      avatar

      Brian Niccol

      31% approve of CEO

      40% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.3

      Culture & values

      3.3

      Career opportunities

      3.2

      Work/Life balance

      2.8

      Senior management

      Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,209 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      85K reviews
      2.0
      Apr 6, 2019

      Corporate is not great

      Senior software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good commuter benefits and free coffee 🙄

      Cons

      Too many meetings. HIGH turnover. Insanely painful pagerduty. A culture like no other and not in a good way, it’s like a cult. Big old building is a pain to navigate. Legacy systems, so many legacy systems. Lower comp than other companies for the same role and work.

      2.0
      Apr 14, 2018

      Often soul-crushing

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - friendly people - solid brand with a positive reputation - freedom to do what you want

      Cons

      - people I do not know come up to me and say they have worked at Starbucks for 20 years and have never seen it this bad - lack of communication across departments - lack of communication from senior leadership down (the COO does not talk to her direct reports) - poor business planning - lack of accountability - no vision for the future - technology sorely outdated - frequent reorgs that do not make sense

      2.0
      Mar 16, 2016

      Cultural Dichotoemy

      Engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      This review is in the context of working at HQ in Seattle in the Global Technology (IT) department. There is an energy in the air like no other place I've worked. HQ really does feel like a big store, with people chatting over coffee everywhere you look. The warm, hip, contemporary atmosphere and group-thinking culture is quite fun at first and seems to thrive off the latest progressive cultural ideals. Who would have thought that doing something as boring as selling coffee could be so inspiring. Unfortunately, this surface level perception is where the fairy tale ends. Silly trinket benefits like free coffee (gasp!) and a Spotify subscription. Medical / stock / retirement are average.

      Cons

      Within the heart of Starbucks' corporate culture lives a lumbering, toxic, MILITANT behemoth of top-down managerial condescension that passive-aggressively crushes any opposing viewpoints, opinions, or ideas. It is remarkable to watch as senior leaders claim to be open to new ideas and feedback solicitation, only to turn right back around and belittle, isolate, or even fire those who dare speak up and oppose them. Starbucks is the definition of the much hated top-down managerial style. It all seems to start with Howard, our smiling, benevolent dictator. Pick your place on the assembly line, but do not question the man in charge or else you might be whipped. Compensation is low (by about 25%) compared to market (tech in Seattle). Everyone seems to be obsessed with title and reporting structures.

      Viewing 91 - 93 of 85,209 Reviews
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      Glassdoor has 90,912 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.