Starbucks reviews

3.5

56% would recommend to a friend

(85,293 total reviews)
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Brian Niccol

31% approve of CEO

40% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,293 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

85K reviews
2.0
Oct 26, 2014

Corporate HQ (SSC)

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Overall friendly culture. Different opportunities to learn, gain wide range of experiences and sometimes move within groups. Good addition to a resume. Gym on premises.

Cons

Culture that initially appears very friendly is in fact fake. Lots of backstabbing, luck of transparency, management is keen to attach themselves to high visibility projects and take credit. Annual performance review is very subjective and not attached to any tangible results. Work is not being proportionately distributed within either an individual group or whole organization in general. There are few departments that are bored to death, spending their days between break rooms and gym while majority has no time for a proper lunch, let along a break. Very frugal environment. Poor work conditions, the building is overpopulated, resulting in majority of workforce being crammed into tiny cubes more resembling desks with computers and no privacy. This is true for all positions from entry level all the way to director. Such density leads to high noise level that is being managed by "white noise", which, in turn, well... adds to overall noise and tiredness. Meeting rooms are hard to find, especially less then 3 days in advance. Terrible parking situation. If you arrive past 7 am there are neither free nor pay parking spots available in the building vicinity. There are few off site parking areas with a free shuttle service that easily add 30 min + to daily commute. Benefits are not that great and pay is very average overall.

4.0
Jul 23, 2014

Assistant Store Manager

Recommend
CEO approval
Business Outlook

Pros

Starbucks is a responsible company that tries to take care of it's partners and it's surrounding environment. The culture is fast paced and you take away more things than just how to make coffee.

Cons

The company is in a competitive market and tries to innovate to stay on top of it's game. In doing so, it's losing the personal touch and connection it used to have with customers. Partners are often over worked and there are just so many customizations to drinks and food that it has become unreasonable. It slowly becoming a fast food chain like McDonalds and less about coffee culture.

4.0
Jul 15, 2014

Give us more time!!

Recommend
CEO approval
Business Outlook

Pros

I get to create relationships with regular customers and feel like they're family! I believe we have a quality product and strive to make every customer enthusiastically satisfied!

Cons

Unrealistic expectations make you always feel behind the ball/rushed/like there's not enough time to get everything done.

Viewing 208 - 210 of 85,293 Reviews

Glassdoor has 91,003 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.