Is T-Mobile a good company to work for as a RSA Agent?

RSA Agent professionals working at T-Mobile have rated their employer with 4.7 out of 5 stars in 102 Glassdoor reviews. This is a higher than average score with the overall rating of T-Mobile employees being 3.6 out of 5 stars. Search open RSA Agent Jobs at T-Mobile now and start preparing for your job interview by browsing frequently asked RSA Agent interview questions at T-Mobile .

Does T-Mobile pay RSA Agent employees well?

RSA Agent professionals rate their compensation and benefits at T-Mobile with 2.5 out of 5 stars based on 102 anonymously submitted employee reviews. This is 43.7% worse than the company average rating for salary and benefits. Find out more about RSA Agent salaries at T-Mobile.

What are the top reviewed jobs at T-Mobile?

Mobile Expert (3043) , Sales Associate (1267) , Retail Sales Associate (1130) , Sales Representative (754) , Customer Service Representative (700) , Retail Store Manager (670) , Retail Associate Manager (546) , Account Executive (378) , Manager (314) , Store Manager (298) , Retail Sales Representative (270) , Sales (207) , Software Engineer (195) , Assistant Manager (165) , Account Expert (157)

What are the pros of working at T-Mobile according to real employee reviews?

"Mobile benefits are great and I could imagine someone working at HQ is very happy with life because of them." ((in 3450 reviews)); "Pay is good and bonuses used to be better but are still good extra income if you meet metrics." ((in 2175 reviews)); "This is a company with a great culture and a set of policies that are very positive for employees." ((in 984 reviews)); "So many great people that work here Positive results in the past few years have created good momentum" ((in 761 reviews)); "Making commission was good but not consistent" ((in 667 reviews))

What are the cons of working at T-Mobile according to real employee reviews?

"Poor Management Unprofessional You might get unlucky and get a manager that doesn't know what he is doing and the employees suffer" ((in 944 reviews)); "Bad manager who has no idea what is going on a day to day basis?" ((in 530 reviews)); "Executive Management and Senior Leadership is lacking direction and does not back you up or provide any constructive coaching." ((in 385 reviews)); "They expected workers to work long hours and meet quotas while receiving no help from management." ((in 342 reviews)); "Bad upper management not considerate" ((in 298 reviews))

T-Mobile RSA Agent reviews

4.7

37% would recommend to a friend

(102 total reviews)

Srini Gopalan

2% approve of CEO

37% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

RSA Agent employees have rated T-Mobile with 4.7 out of 5 stars, based on 102 company reviews on Glassdoor. This indicates that most RSA Agent professionals have an excellent working experience there. T-Mobile is rated 32% above average by RSA Agent professionals compared to other employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

102 reviews

4.0

Nov 10, 2016

If you plan to stay there for a while, give it your all

Rsa

Recommend

CEO approval

Business Outlook

Pros

-Fair pay + comission -Team accomodates to your needs -A lot of team work -Team leaders and District managers stay in touch with every individual -Answered any questions I ever had even if it was a repetitive question

Cons

-Store goals and personal goals were never clear -Too pushy to upsell someone who just wanted to buy a $150 phone for example. -HOW we got paid was never clear to me. -Too many cold calls. -In general they were too pushy to try and upsell someone who was just gonna pay their bill. I understand its retail but there's obvious clues when a customer has NO interest in buying a $800 phone when they walk in with an on5.

5.0

Jun 7, 2016

RSA

Rsa

Recommend

CEO approval

Business Outlook

Pros

Great company great pay good benefits

Cons

Holiday hours /work life balance

3.0

May 31, 2016

It's Sales

Rsa

Recommend

CEO approval

Business Outlook

Pros

The company is awesome! They have good benefits and good products.

Cons

The local sales focus could be improved ALOT!

Viewing 34 - 36 of 102 Reviews

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Jobs at T-Mobile

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Part Time Retail Sales Representative $18 ALL-IN HOURLY PAY T-mobile

Customer Service Account Associate

Mobile Associate, Retail Sales

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T-Mobile RSA Agent reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

If you plan to stay there for a while, give it your all

RSA

It's Sales

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