T-Mobile reviews

3.6

62% would recommend to a friend

(23,170 total reviews)
avatar

Srini Gopalan

50% approve of CEO

51% positive business outlook

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,170 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

23K reviews
3.0
Jan 19, 2026

Challenging times

Recommend
CEO approval
Business Outlook

Pros

Autonomy, work from home flexibility

Cons

System issues, leadership changes, and absences, layoffs, low morale, unrealistic quotas

2.0
Jan 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Health benefits PTO Employee discount on mobile plans

Cons

We are forced to use customer devices to do any transactions customers come into the stores for. We are forcefully discouraged to use in house systems to do anything, forcing us to use the mobile app to do anything. This causes unnecessary wait time due to employees having to troubleshoot customer devices and personal accounts to set it up. Also, as someone who has no real deep knowledge on credit cards, I a do not feel comfortable being forced to push the companies new credit cards on customers.

Viewing 388 - 390 of 23,170 Reviews

Glassdoor has 24,550 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.