T-Mobile reviews

They do not offer sick days, it’s an attendance occurrence (even during Covid) and it also deducts from your PTO - which is fairly slow to accrue. Every employee has to clock and aux code on the computer to leave their desk or even work on another task - even going to the restroom, which makes it seem like you are just a number to management. Hybrid schedules are over-emphasized as being a privilege. The environment can seem very clique-ish at times. The interview process is very extensive and getting promoted is equally as difficult if not more so. For all of the tasks entry-level employees have to do on a daily basis, the base pay is average at best. Some of the metrics you are expected to meet can seemingly contradict one another.

Extremely anti-union, treats employees as expendable, no excused absences, discourages use of PTO, just cut the amount of PTO hours that carry over into the new year in half, unrealistic sales goals and encourages activation of unused lines. Senior managers have also decided that if you have just two days where you are unable to make a sale at the T-Mobile Costco kiosk at literally the LOWEST TRAFFIC Costco in the state, that they will begin writing you up which can lead to termination. Even Mobile Experts who are perennial top performers will struggle to make sales at this kiosk. Senior managers also told employees that if they did not like it, they could transfer to a slower home store which does not partner with a Costco kiosk. Basically told Mobile Experts “deal with it or leave”