T-Mobile reviews

3.6

62% would recommend to a friend

(23,184 total reviews)
avatar

Srini Gopalan

50% approve of CEO

52% positive business outlook

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,184 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

23K reviews
3.0
Mar 9, 2023
Recommend
CEO approval
Business Outlook

Pros

The majority of your peers are very caring and ready to help any time you need them. There are tons of development opportunities. Great service discount. People rarely get fired, so job security is safer than expected. Very diverse environment

Cons

Micromanagement is an understatement and so unnecessary. There's no reason your DM should be calling and using group chat apps 2/3 hours before and after any store is open or closed. Nothing is that serious. The pay structure and commissions get worse every year, like clockwork. Strategies flip-flop quarterly, at the least. Store leaders are just higher-paid front-line sales. Staffing and scheduling are a complete joke. There is no work-life balance for leaders either. HR makes up policies depending on your networking prowess and how popular you are....same with promotions.

1.0
Mar 7, 2023

Don’t do it

Recommend
CEO approval
Business Outlook

Pros

Stocks Decent money Flexible schedule Medical benefits

Cons

Management is nonexistent Flexible schedule to an extent if you don’t meet the requirements they threaten to fire you. Managers say you aren’t allowed to have a second job even if you’re part-time. They refuse to work with another schedule. Notorious for giving fake ‘manager positions’ Do not pay extra for bilingual speakers Talk about bonuses that never get paid in the end No anti fatigue mats and expect you to stand all the time. If you do get a chance to sit it’s in super hard uncomfortable seats that mess your back up more than anything Lack of support from everyone If you want to move up good luck! They advertise promoting within but move you around so often no single manager can ever vouch for you. Constantly moving people around so you can never actually bond as a team Make us open 10 min before and close 10 min later for no reason other than to ensure we are rushed or don’t get home on time.

1.0
Feb 8, 2023

ok

Recommend
CEO approval
Business Outlook

Pros

salary and the people were ok

Cons

they really don't work well for business

Viewing 481 - 483 of 23,184 Reviews

Glassdoor has 24,565 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.