T-Mobile reviews

3.6

62% would recommend to a friend

(23,193 total reviews)
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Srini Gopalan

50% approve of CEO

52% positive business outlook

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,193 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

23K reviews
1.0
Oct 3, 2021

Manager from hell

Recommend
CEO approval
Business Outlook

Pros

Decent hourly pay and the commission was good if you can sell over-priced accessories.

Cons

Cannot have disabilities or keep them hidden at all times. It can out that I was epileptic and the very next update, my work schedule was cut from 40hrs/w to 5hrs/w. That's FIVE hrs a week. I reported to HR but just my luck, the HR was the manager's close personal friend.

1.0
Sep 28, 2021
Recommend
CEO approval
Business Outlook

Pros

Steady customers, always made sales.

Cons

Unfortunately a year into working, the management changed. Manager had no back bone and let customers walk all over employees.

3.0
Sep 24, 2021
Recommend
CEO approval
Business Outlook

Pros

Collaborative culture, good people, dedicated middle leadership level, lots of growth potential

Cons

Underinvestment in people; understaffed departments, high workloads and burnout following the Sprint merger, chaotic systems and processes; Senior leadership out of touch with and not addressing problems

Viewing 541 - 543 of 23,193 Reviews

Glassdoor has 24,575 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.