Does T-Mobile pay their employees well?

According to anonymously submitted Glassdoor reviews, T-Mobile employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at T-Mobile. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at T-Mobile?

62% of T-Mobile employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated T-Mobile 3.4 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at T-Mobile?

Mobile Expert (3039) , Sales Associate (1267) , Retail Sales Associate (1130) , Sales Representative (754) , Customer Service Representative (700) , Retail Store Manager (669) , Retail Associate Manager (544) , Account Executive (377) , Manager (314) , Store Manager (298) , Retail Sales Representative (270) , Sales (207) , Software Engineer (195) , Assistant Manager (165) , Account Expert (157)

What are the pros of working at T-Mobile according to real employee reviews?

"Mobile benefits are great and I could imagine someone working at HQ is very happy with life because of them." ((in 3404 reviews)); "Good pay working part time when at the right store with the right traffic and are good at sales." ((in 2177 reviews)); "This is a company with a great culture and a set of policies that are very positive for employees." ((in 966 reviews)); "So many great people that work here Positive results in the past few years have created good momentum" ((in 785 reviews)); "Making commission was good but not consistent" ((in 652 reviews))

What are the cons of working at T-Mobile according to real employee reviews?

"Poor Management Unprofessional You might get unlucky and get a manager that doesn't know what he is doing and the employees suffer" ((in 949 reviews)); "Bad manager who has no idea what is going on a day to day basis?" ((in 518 reviews)); "Executive Management and Senior Leadership is lacking direction and does not back you up or provide any constructive coaching." ((in 388 reviews)); "long hours for the job; a multitude of supervisors that you are required to give information to ensuring that job is complete to their satisfaction" ((in 345 reviews)); "Bad upper management not considerate" ((in 297 reviews))

What are employees saying about T-Mobile layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about T-Mobile layoffs and their outlook for job security at T-Mobile in 2026.

T-Mobile reviews

3.6

62% would recommend to a friend

(23,144 total reviews)

Srini Gopalan

51% approve of CEO

51% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.9

Compensation and benefits

3.5

Culture & values

3.4

Work/Life balance

3.3

Career opportunities

3.0

Senior management

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

23K reviews

5.0

Nov 29, 2021

Fun job

Senior cyber security engineer

Recommend

CEO approval

Business Outlook

Pros

Lots of freedom to do what needs to be done the way you want to do it.

Cons

They don't seem to know what an engineer is. People without any engineering experience, training, or interest in engineering get an engineering title and pay without doing any engineering work. If find this extremely disrespectful of people who are engineers. They seem to be very distracted by "diversity". Time and effort are spent on things like removing the word "master" from innocuous things like lists of IP addresses or the name of a code branch in the version control system. The word "grandfather" is proudly claimed as the next word to be purged.

1.0

Nov 15, 2021

Stay away

Mobile expert

Recommend

CEO approval

Business Outlook

Pros

Pay and benefits are great

Cons

- constant changes with no clear direction -sprint stores are treated poorly with no support. - Staffing sucks -stores are littered with favoritism

2.0

Nov 11, 2021

A company struggling to establish a good FTE-culture, because not heard of it at all

Software engineer

Recommend

CEO approval

Business Outlook

Pros

- Decent pay - Good learning, again, it depends on the project/team you are on - Perks like phone discount for employees (now look at the cons and decide)

Cons

- Company is still in contractor mode - giving fly-by-night orders to do certain half-cooked enhancements resulting in poorly planned projects, deployments and overall code quality. - Management from top-down to development managers worry only about sprint velocity (again, contractor mode) without long-term roadmaps!! - You will be surprised to see the level of ego they have - there is absolutely no chance of having a two-way conversation. Again, an impossible environment for FTEs and only contractors from India can survive. - There is 1:1 ratio of people with NO deliverables compared to dev in each team either attending or organizing meetings. - You need to forget about work-life-balance if you are a FTE in the US. Since the contractors have offsite people, if there is a production issue there will be ongoing bridges for 4-8 hours straight and you are expected to be part of it, managers do not care you live or die. The same during weekends and holidays. (oh and did I mention the contractors will treat you like you are a North-Korean spy and hide information from you and do not respond/help)

Viewing 94 - 96 of 23,144 Reviews

Jobs at T-Mobile

Mobile Associate Retail Sales

T-Mobile

T-Mobile reviews

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Ratings by demographic groups

Reviews by job title

Fun job

Stay away

A company struggling to establish a good FTE-culture, because not heard of it at all

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