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      T-Mobile

      Engaged Employer

      T-Mobile reviews

      3.6

      62% would recommend to a friend

      (23,147 total reviews)
      avatar

      Srini Gopalan

      51% approve of CEO

      51% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.9

      Compensation and benefits

      3.5

      Culture & values

      3.4

      Work/Life balance

      3.3

      Career opportunities

      3.0

      Senior management

      T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,147 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      23K reviews
      3.0
      Apr 12, 2026

      Good pay but shady management practices

      Mobile expert
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay for entry barrier if in high volume store

      Cons

      CEO and management make decisions to punish customers and hide behind retail reps. Shady tactics encouraged

      3.0
      Apr 11, 2026

      Great benefits but inconsistent management accountability

      Retail store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing benefits, great stock options, & solid pay for the area.

      Cons

      Sr Managers don't even know how to do your job but coach to you, so many different rules depending on your sr managers with no matching overlying line to hold people accountable, world's hardest place to get fired unless the company is done with the store and shuts it down( Have had a rep told me go f myself and send me home and retain their job), holds you accountable but has a 50 step process to hold reps accountable.

      Viewing 160 - 162 of 23,147 Reviews
      Related searches: T-Mobile jobs | T-Mobile salaries | T-Mobile benefits | T-Mobile interviews | T-Mobile conversations
      ReviewsT-Mobile reviews

      Glassdoor has 24,523 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.