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      T-Mobile

      Engaged Employer

      T-Mobile reviews

      3.6

      62% would recommend to a friend

      (23,190 total reviews)
      avatar

      Srini Gopalan

      50% approve of CEO

      52% positive business outlook

      Ratings by demographic groups

      T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,190 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

      Reviews by job title

      23K reviews
      2.0
      Jun 7, 2011

      Misery

      Customer service representative iii, tech care
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working for T-mobile pays well and the benefits are okay. The work can be enjoyable, depending on your management and teammates.

      Cons

      Working on the phones is mind numbingly tedious. After 6 months, one has learned everything and is simply grinding out the day by day with unreasonable customers and/or management.

      4.0
      Jun 7, 2011

      It's a cool place to work.. We have the best phones and the cheapest service for employees..

      Retail sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Exciting place lots of energy!! Great phones and benefits.. Lots of contest opps to win phones and other electronics from the manufacturers

      Cons

      Executive Management doesn't really do a good job of cascading down the changes and the systems could be a little more streamlined throughout the company so that everybody can see the same information. Also customer care should not cut off the retail reps by offering better offers and encouraging the customers to return devices for better pricing over the phone.

      Viewing 22627 - 22629 of 23,190 Reviews
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      ReviewsT-Mobile reviews

      Glassdoor has 24,572 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.