T-Mobile reviews

3.6

62% would recommend to a friend

(23,165 total reviews)
avatar

Srini Gopalan

50% approve of CEO

51% positive business outlook

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,165 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

23K reviews
5.0
Jul 21, 2010
Recommend
CEO approval
Business Outlook

Pros

GREAT pay from commission if you meet and consistently exceed quota. The people are cool and each day is new and exciting. Your smart-phone bill goes from $100 to $10...and that's only if you want internet. Discounts on phones and great benefits package.

Cons

You MUST be able to handle customers blaming you for things THEY did wrong or that T-Mobile did poorly. The base salary is pretty bad. If your manager doesn't like you your hours will suck and you might risk missing quota or just not being able to have a life outside of work.

4.0
Jul 21, 2010
Recommend
CEO approval
Business Outlook

Pros

Some departments live their values. When they do, you've got a great department. They respect you. The pay is good, the benefits are good, and job security is usually good.

Cons

Departments have vanished. They've gone very lean. When you're in a department that doesn't live the values, you're a number. Sometimes training is pretty poor, or the position fundamentally requires previous experience elsewhere in the company.

4.0
Jul 20, 2010

Event Rep

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

T-mobile offers great, affordable benefit packages that make it very worthwhile to work there. The pay structure is okay

Cons

Depending on your position within T-Mobile the room for advancement is virtually nonexistent. They hire too many management positions from outside the company.

Viewing 22822 - 22824 of 23,165 Reviews

Glassdoor has 24,544 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.