T-Mobile reviews

3.6

62% would recommend to a friend

(23,158 total reviews)
avatar

Srini Gopalan

50% approve of CEO

51% positive business outlook

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,158 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

23K reviews
2.0
Jun 24, 2010
Recommend
CEO approval
Business Outlook

Pros

great discount, leaders are hands-off.

Cons

Lack of communication between the RSM and their Market Managers; unrealistic expectations for performance. Poor labor budgets for stores - come on 144 hours with 40 for me and 104 for my team, for ONE WEEK? And we are expected to take time to go over every detail with a customer? Do you realize how many people walk out because they hate waiting????

4.0
Jun 23, 2010

It has it ups and downs

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amazing European-modeled benefits Job security Great pay for little education Relaxed environment

Cons

Pay goes down with each commission re-structuring Senior leadership does not understand frontline issues Dealing with unreasonable customers on daily basis Enforcing unreasonable and illogical policies Extremely difficult to fire under-performers

3.0
Jun 22, 2010
Recommend
CEO approval
Business Outlook

Pros

T-Mobile has great health benefits. You need your own car that is less then 5 years old. They reimburse with a monthly car allowance. Company provides lap top, blackberry, and supplies. Overall good training.

Cons

Did not have a data base for leads and accounts. There were too many people in a single territory. Poor management and field experience.

Viewing 22843 - 22845 of 23,158 Reviews

Glassdoor has 24,537 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.