T-Mobile reviews

3.6

62% would recommend to a friend

(23,155 total reviews)
avatar

Srini Gopalan

51% approve of CEO

51% positive business outlook

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,155 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

23K reviews
2.0
Feb 16, 2010

Its a job, not a career

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Generous PTO, a paycheck, plenty of work to do, free parking, cell phone discount, the people you'll meet and lessons you'll learn.

Cons

T-Mobile lacks clarity in terms of what they're trying to accomplish. Trying to be everything to everyone while having lost touch with the heart of their business. A lot of the initiatives executed are based on the personal agenda of a few senior leaders.

4.0
Feb 15, 2010
Recommend
CEO approval
Business Outlook

Pros

If you work hard you are rewarded well. Management is always there to give you what you need to excel. The benefits are incredible. The working environment is team based with individual goals and expectations. I love being highly challenged so it is the perfect job for me. I am looking forward to many years with T-Mobile!

Cons

Not as flexible as it could be with time off. Being a Mom and working full-time is hard enough. I feel guilty when I have to call out when one of my children have an illness. There are things that T-Mobile could improve on for their customers regarding their rate plans. On the other hand I love the fact that T-Mobile thinks outside the box and tries different things. Some ideas are fabulous and make them a strong service company and others no so much. Trial and error is what it is all about. The pros out weigh the cons 3:1 :)

5.0
Feb 14, 2010
Recommend
CEO approval
Business Outlook

Pros

Great commission compenstaion, great benefits and good employees to work with. Very team based. Excellent communication between management and stores within market.

Cons

Dont like the way management decides to promote (which I also cover under the advice for managers section of this review). I dont feel like associates deserving promotions recieve them.

Viewing 22918 - 22920 of 23,155 Reviews

Glassdoor has 24,532 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.