T-Mobile reviews

3.6

62% would recommend to a friend

(23,147 total reviews)
avatar

Srini Gopalan

51% approve of CEO

51% positive business outlook

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,147 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

23K reviews
1.0
Jul 19, 2009
Recommend
CEO approval
Business Outlook

Pros

The pay is decent and the benefits are decent.

Cons

If you don't play office politics and get in good with your coach and go drinking and partying with them, then you become a target. They will then scrutinize everything you've ever done. They do not share knowledge with you, there is no central knowledge that everyone shares. It's every man for themself. The senior reps and coaches are rude and disrespectful. They are insulting and try to make jokes of people that are their subordinates. The management team makes this a horrible place to work. The reps dress like they are street workers and the dress code is not inforced. The building is in shambles, the tools you need never work, test phones don't even work or are non existent when you need them. If you work a weekend and need to take a Friday Saturday or Sunday off, good luck. You give back to the company your time and they don't reciprocate. Work life balance is a joke unless you get in good with someone you work with. Inconsistent scoring from coach to coach so you never get a fair shake unless you're in tight with someone. Leaders coach and develop leaders is a joke because your coach doesn't want you to be successful. There are very few coaches that live the values up there. Upper management is slimey and will smile in your face one day and then stab you in the back the next. It's worse than highschool or melrose place drama, it's a madhouse. They don't want to admit they need to do layoffs, so they find any reason to get rid of people for the most ridiculous of crap.

3.0
Jul 18, 2009
Recommend
CEO approval
Business Outlook

Pros

Initially you think the benefits and pay are are awesome until you find out about people doing the same job in another company, You do really get to know everyone you work within the company, They really encourage a team oriented atmosphere.

Cons

Employees arent really armed with the necessary tools. You kind of have to feel your way around. The training process is a joke. The sense of urgency is placed only in sales and not product knowledge or customer service.

Viewing 22990 - 22992 of 23,147 Reviews

Glassdoor has 24,523 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.