Is T-Mobile a good company to work for as a Store Operations Associate?

Store Operations Associate professionals working at T-Mobile have rated their employer with 3.4 out of 5 stars in 1,060 Glassdoor reviews. This is a lower than average score with the overall rating of T-Mobile employees being 3.6 out of 5 stars. Search open Store Operations Associate Jobs at T-Mobile now and start preparing for your job interview by browsing frequently asked Store Operations Associate interview questions at T-Mobile .

Does T-Mobile pay Store Operations Associate employees well?

Store Operations Associate professionals rate their compensation and benefits at T-Mobile with 4.1 out of 5 stars based on 1,060 anonymously submitted employee reviews. This is 5% better than the company average rating for salary and benefits. Find out more about Store Operations Associate salaries at T-Mobile.

What are the top reviewed jobs at T-Mobile?

Mobile Expert (3045) , Sales Associate (1267) , Retail Sales Associate (1130) , Sales Representative (754) , Customer Service Representative (700) , Retail Store Manager (671) , Retail Associate Manager (547) , Account Executive (378) , Manager (314) , Store Manager (298) , Retail Sales Representative (270) , Sales (207) , Software Engineer (195) , Assistant Manager (165) , Account Expert (157)

What are the pros of working at T-Mobile according to real employee reviews?

"Mobile benefits are great and I could imagine someone working at HQ is very happy with life because of them." ((in 3418 reviews)); "Good pay working part time when at the right store with the right traffic and are good at sales." ((in 2162 reviews)); "This is a company with a great culture and a set of policies that are very positive for employees." ((in 948 reviews)); "So many great people that work here Positive results in the past few years have created good momentum" ((in 792 reviews)); "Flexible and ability to generate good commission" ((in 674 reviews))

What are the cons of working at T-Mobile according to real employee reviews?

"Poor Management Unprofessional You might get unlucky and get a manager that doesn't know what he is doing and the employees suffer" ((in 949 reviews)); "Bad manager who has no idea what is going on a day to day basis?" ((in 528 reviews)); "Executive Management and Senior Leadership is lacking direction and does not back you up or provide any constructive coaching." ((in 397 reviews)); "They expected workers to work long hours and meet quotas while receiving no help from management." ((in 337 reviews)); "No stability with frequent layoffs expected every year now." ((in 229 reviews))

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T-Mobile Store Operations Associate reviews

3.4

65% would recommend to a friend

(1,060 total reviews)

Srini Gopalan

33% approve of CEO

47% positive business outlook

Ratings by category

4.1

Compensation and benefits

3.9

Diversity & inclusion

3.4

Culture & values

3.3

Career opportunities

3.0

Work/Life balance

2.8

Senior management

Store Operations Associate employees have rated T-Mobile with 3.4 out of 5 stars, based on 1,060 company reviews on Glassdoor. This indicates that most Store Operations Associate professionals have a good working experience there. T-Mobile is rated in line with the average (within 1 standard deviation) by Store Operations Associate professionals compared to other employers within the Telecomunicaciones industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Mar 31, 2025

It’s okay

Retail store manager

Recommend

CEO approval

Business Outlook

Pros

Pay is pretty good and nice easy

Cons

Work life balance is not the best

5.0

Mar 28, 2025

Amazing Company To Work For

Retail store manager

Recommend

CEO approval

Business Outlook

Pros

The Pay is great, the product works and the company is big on development as well as its continuous market growth.

Cons

Promotions Changed Every Week causing transactions to differ.

4.0

Mar 26, 2025

Store Manager T-Mobile

Retail store manager

Recommend

CEO approval

Business Outlook

Pros

Management, Pay is great if you can meet goals

Cons

Increasingly high targets that become unreachable

Viewing 46 - 48 of 1,060 Reviews

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T-Mobile Store Operations Associate reviews

Ratings by category

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It’s okay

Amazing Company To Work For

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