Is T-Mobile a good company to work for as a Store Operations Associate?

Store Operations Associate professionals working at T-Mobile have rated their employer with 3.4 out of 5 stars in 1,060 Glassdoor reviews. This is a lower than average score with the overall rating of T-Mobile employees being 3.6 out of 5 stars. Search open Store Operations Associate Jobs at T-Mobile now and start preparing for your job interview by browsing frequently asked Store Operations Associate interview questions at T-Mobile .

Does T-Mobile pay Store Operations Associate employees well?

Store Operations Associate professionals rate their compensation and benefits at T-Mobile with 4.1 out of 5 stars based on 1,060 anonymously submitted employee reviews. This is 5% better than the company average rating for salary and benefits. Find out more about Store Operations Associate salaries at T-Mobile.

What are the top reviewed jobs at T-Mobile?

Mobile Expert (3046) , Sales Associate (1267) , Retail Sales Associate (1130) , Sales Representative (754) , Customer Service Representative (700) , Retail Store Manager (671) , Retail Associate Manager (547) , Account Executive (378) , Manager (314) , Store Manager (298) , Retail Sales Representative (270) , Sales (207) , Software Engineer (195) , Assistant Manager (165) , Account Expert (157)

What are the pros of working at T-Mobile according to real employee reviews?

"Mobile benefits are great and I could imagine someone working at HQ is very happy with life because of them." ((in 3491 reviews)); "Good pay working part time when at the right store with the right traffic and are good at sales." ((in 2145 reviews)); "This is a company with a great culture and a set of policies that are very positive for employees." ((in 945 reviews)); "So many great people that work here Positive results in the past few years have created good momentum" ((in 797 reviews)); "commission based is good and bad. it depends on traffic of store and promotions" ((in 680 reviews))

What are the cons of working at T-Mobile according to real employee reviews?

"Poor Management Unprofessional You might get unlucky and get a manager that doesn't know what he is doing and the employees suffer" ((in 930 reviews)); "Bad manager who has no idea what is going on a day to day basis?" ((in 531 reviews)); "Executive Management and Senior Leadership is lacking direction and does not back you up or provide any constructive coaching." ((in 389 reviews)); "They expected workers to work long hours and meet quotas while receiving no help from management." ((in 345 reviews)); "Bad upper management not considerate" ((in 288 reviews))

T-Mobile Store Operations Associate reviews

3.4

65% would recommend to a friend

(1,060 total reviews)

Srini Gopalan

33% approve of CEO

47% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,060 reviews)

Ratings by demographic groups

Race / Ethnicity

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Store Operations Associate employees have rated T-Mobile with 3.4 out of 5 stars, based on 1,060 company reviews on Glassdoor. This indicates that most Store Operations Associate professionals have a good working experience there. T-Mobile is rated in line with the average (within 1 standard deviation) by Store Operations Associate professionals compared to other employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

1K reviews

4.0

Dec 4, 2024

Probably the best you can ask for out of a retail job

Store manager

Recommend

CEO approval

Business Outlook

Pros

Benefits and upward mobility potential

Cons

Sr. Leadership rarely look away from their desktop long enough to get a feel for day to day reality of the sales environment

3.0

Dec 3, 2024

Working for T-Mobile

Retail store manager

Recommend

CEO approval

Business Outlook

Pros

Well paid, excellent benefits & many opportunities to learn business acumen.

Cons

Pay has been decreasing over the years. Things have not been great after the merge with Sprint. Many strategic layoffs throughout company. Yes there are opportunities for growth but not as well paid as a few years back.

4.0

Nov 27, 2024

Pretty solid

Retail store manager

Recommend

CEO approval

Business Outlook

Pros

Good pay for the position compared to equivalent in most corporate jobs

Cons

No ability to move up. None

Viewing 64 - 66 of 1,060 Reviews

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T-Mobile Store Operations Associate reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Probably the best you can ask for out of a retail job

Working for T-Mobile

Pretty solid

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