Is T-Mobile a good company to work for as a Store Operations Associate?

Store Operations Associate professionals working at T-Mobile have rated their employer with 3.4 out of 5 stars in 1,060 Glassdoor reviews. This is a lower than average score with the overall rating of T-Mobile employees being 3.6 out of 5 stars. Search open Store Operations Associate Jobs at T-Mobile now and start preparing for your job interview by browsing frequently asked Store Operations Associate interview questions at T-Mobile .

Does T-Mobile pay Store Operations Associate employees well?

Store Operations Associate professionals rate their compensation and benefits at T-Mobile with 4.1 out of 5 stars based on 1,060 anonymously submitted employee reviews. This is 5% better than the company average rating for salary and benefits. Find out more about Store Operations Associate salaries at T-Mobile.

How happy are Store Operations Associate professionals working at T-Mobile?

63% of Store Operations Associate employees at T-Mobile would recommend their employer to a friend. This rating has decreased by 2% in the past 12 months. Store Operations Associate professionals have also rated T-Mobile with a 2.9 rating for work-life-balance, 4.0 rating for diversity and inclusion, 3.3 rating for culture and values and 3.2 rating for career opportunities.

What are the top reviewed jobs at T-Mobile?

Mobile Expert (3047) , Sales Associate (1267) , Retail Sales Associate (1130) , Sales Representative (755) , Customer Service Representative (700) , Retail Store Manager (671) , Retail Associate Manager (547) , Account Executive (378) , Manager (314) , Store Manager (298) , Retail Sales Representative (270) , Sales (207) , Software Engineer (195) , Assistant Manager (165) , Account Expert (157)

What are the pros of working at T-Mobile according to real employee reviews?

"Mobile benefits are great and I could imagine someone working at HQ is very happy with life because of them." ((in 3448 reviews)); "Good pay working part time when at the right store with the right traffic and are good at sales." ((in 2108 reviews)); "This is a company with a great culture and a set of policies that are very positive for employees." ((in 949 reviews)); "So many great people that work here Positive results in the past few years have created good momentum" ((in 784 reviews)); "commission based is good and bad. it depends on traffic of store and promotions" ((in 689 reviews))

What are the cons of working at T-Mobile according to real employee reviews?

"Poor Management Unprofessional You might get unlucky and get a manager that doesn't know what he is doing and the employees suffer" ((in 927 reviews)); "Bad manager who has no idea what is going on a day to day basis?" ((in 524 reviews)); "Executive Management and Senior Leadership is lacking direction and does not back you up or provide any constructive coaching." ((in 387 reviews)); "They expected workers to work long hours and meet quotas while receiving no help from management." ((in 355 reviews)); "Bad upper management not considerate" ((in 288 reviews))

T-Mobile Store Operations Associate reviews

3.4

63% would recommend to a friend

(1,060 total reviews)

Srini Gopalan

30% approve of CEO

43% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Store Operations Associate employees have rated T-Mobile with 3.4 out of 5 stars, based on 1,060 company reviews on Glassdoor. This indicates that most Store Operations Associate professionals have a good working experience there. T-Mobile is rated in line with the average (within 1 standard deviation) by Store Operations Associate professionals compared to other employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

1K reviews

4.0

Sep 19, 2009

Long time T-Mobile RSM

Retail store manager

Recommend

CEO approval

Business Outlook

Pros

Wireless is an exciting industry which is filled with ever changing new technology. T-Mobile is finally stepping up their game to compete !

Cons

Upper Management is not as good as it used to be. Scare tactics and focusing on what they call the "behaviors" has gotten nowhere. If they would just have more faith in their leadership team and get to know and trust the managers THEY hired, morale would be higher and service and sales would be more consistent.

2.0

Sep 4, 2009

A good company to work for, not the best choice to grow with:

Assistant store manager

Recommend

CEO approval

Business Outlook

Pros

Competitive salary, College tuition reimbursement, Good benefits. A perfect job for a college student. Flexible schedules for part-timers. A safe work place.

Cons

Very little room to grow. T-Mobile in Brooklyn, hires mainly from the outside. The company has cut a great deal of its budget since the beginning of the recession. Simply put, a good job for students, but a hard business to grow with. There is very little internal promotion.

5.0

Aug 9, 2009

T-Mobile the most diverse company I have worked for.

Retail store manager

Recommend

CEO approval

Business Outlook

Pros

Diversity, open communication.. VP Ami Silverman know's associates and managers by name.

Cons

Internal communications from retail to retail support can be slow to change.

Viewing 1048 - 1050 of 1,060 Reviews

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T-Mobile Store Operations Associate reviews

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Long time T-Mobile RSM

A good company to work for, not the best choice to grow with:

T-Mobile the most diverse company I have worked for.

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