Is TP a good company to work for as a Customer Service Associate?

Customer Service Associate professionals working at TP have rated their employer with 4.3 out of 5 stars in 927 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Service Associate Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Service Associate interview questions at TP .

Does TP pay Customer Service Associate employees well?

Customer Service Associate professionals rate their compensation and benefits at TP with 4.1 out of 5 stars based on 927 anonymously submitted employee reviews. This is 4.8% worse than the company average rating for salary and benefits. Find out more about Customer Service Associate salaries at TP.

How happy are Customer Service Associate professionals working at TP?

83% of Customer Service Associate employees at TP would recommend their employer to a friend. This rating has decreased by 5% in the past 12 months. Customer Service Associate professionals have also rated TP with a 4.1 rating for work-life-balance, 4.4 rating for diversity and inclusion, 4.3 rating for culture and values and 4.4 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13863) , Customer Service Representative (CSR) (5145) , Customer Service Agent (2588) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1408) , Content Moderator (1241) , Supervisor (1108) , Call Center Agent (1070) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (709) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 1993 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1825 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1792 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1528 reviews)); "Good environment and good place to work" ((in 1274 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3788 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2473 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1521 reviews)); "Bad managment and supervisor." ((in 506 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 363 reviews))

TP Customer Service Associate reviews

4.3

83% would recommend to a friend

(927 total reviews)

Jorge Amar

100% approve of CEO

83% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (927 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Associate Customer Service employees have rated TP with 4.3 out of 5 stars, based on 927 company reviews on Glassdoor. This indicates that most Associate Customer Service professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Associate Customer Service professionals compared to other employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

927 reviews

5.0

Dec 11, 2019

Good exeperience

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

Good work environment and best staff

Cons

Cab facility problem in some proceeses

TP Response

3y

We make sure to provide a positive work environment for our employees. Thank you for your review!

4.0

Nov 21, 2019

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

For better carrer and Professional growth.

Cons

No hike in salary after completing one year

TP Response

6y

Thank you for your positive feedback. We are glad to know that you had a good work experience with us. Let us know if there is anything else we can help you with.

2.0

Nov 4, 2019

Just a first job after landing in Canada

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

The training is fun. Co-workers are very helpful. Helpful management.

Cons

Typical Call Center environment. Everything is monitored like you are in a prison. They don't even do a proper interview! They just intake staff like a flock of sheep.

TP Response

6y

We appreciate your feedback. We would like to clarify that it is required for the company to implement strict security measures to protect the privacy of our clients' customers. Thank you understanding.

Viewing 904 - 906 of 927 Reviews

Jobs at TP

EJECTUTIVO TELEFONICO SIN EXPERIENCIA

Agente de llamadas Horario Fijo Lunes a Sábado

Atención a Clientes- Horarios fijos PM- Solo Chat

Ciudad de México

View job

EJECTUTIVO TELEFONICO SIN EXPERIENCIA

Agente de Atencion a clientes billingue hasta 21 mil / DOS DIAS DE DESCANSO

TP

TP Customer Service Associate reviews

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Good exeperience

Customer service associate

Just a first job after landing in Canada

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