Is TP Boca Raton a good place to work?

Employees in Boca Raton have rated TP with 3.8 out of 5 stars in 226 anonymous Glassdoor reviews. To compare, worldwide TP employees have given a rating of 3.8 out of 5. Search open jobs at TP in Boca Raton and find out about the interview experience in Boca Raton or explore more of the top rated companies in Boca Raton .

Does TP pay well in Boca Raton?

TP employees working in Boca Raton rate their compensation and benefits with 4.1 out of 5 stars based on anonymously submitted employee reviews on Glassdoor. This is equal to the company average rating of all TP employees. Browse TP salaries in Boca Raton to find out how much you could get paid.

How is the work culture at TP in Boca Raton?

Employees in Boca Raton have rated TP with 4.1 out of 5 for work-life-balance (equal to company-wide rating), 4.6 out of 5 for diversity and inclusion (equal to company-wide rating), 4.2 out of 5 for culture and values (equal to company-wide rating) and 4.3 out of 5 for career opportunities (equal to company-wide rating).

How satisfied are TP employees in Boca Raton?

88% of employees in Boca Raton would recommend working at TP to a friend, compared to 88% of TP employees worldwide . This is based on 226 anonymous reviews submitted on Glassdoor.

What are the top reviewed jobs at TP?

Customer Service Representative (13874) , Customer Service Representative (CSR) (5147) , Customer Service Agent (2589) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1255) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (936) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (715) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 1985 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1783 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1773 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1492 reviews)); "Good environment is good." ((in 1291 reviews))

What are the cons of working at TP according to real employee reviews?

"I work in local account but so sad because I didn't buy my personal things and the salary is low" ((in 3820 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2495 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1518 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 361 reviews)); "Poor communication and understanding skills" ((in 281 reviews))

What are the top reviewed TP locations?

Ciudad de México , Guadalajara , Monterrey , Puebla , Aguascalientes , Hermosillo , Chihuahua , Zapopan , Durango , Cholula , Naucalpan , Tlaquepaque , Pachuca , Querétaro , Veracruz , San Luis Potosí , Tampico , Morelia , San Nicolás de los Garza , Torreón , León , Mexicali , Mérida , Saltillo , Tehuacán , Tlalnepantla , Tijuana , Tuxtla , Guanajuato , Zacatecas

TP Boca Raton reviews

3.8

88% would recommend to a friend

(226 total reviews)

Jorge Amar

Not enough data to show CEO approval

87% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (226 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Employees in Boca Raton have given TP a rating of 3.8 out of 5 stars, based on 226 company reviews on Glassdoor. This indicates that most employees have a good working experience in Boca Raton. The TP employee rating in Boca Raton is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

226 reviews

2.0

May 12, 2021

I will leave the moment I find another job.

Premier customer care representative

Recommend

CEO approval

Business Outlook

Pros

They will hire pretty much anybody who passes a drug test. Probably because they have such a high employee turnover rate.

Cons

Bad hours. Useless training (although the trainer was at least good, but they had him teaching useless material). Lousy pay. Terrible equipment. Supervisors are lazy and unhelpful. They literally never even taught me how to operate the phone software before sending me out to take calls, and the supervisors who are supposed to be overseeing my calls during the "nesting" process are not providing any feedback whatsoever on performance and rarely respond to my questions. There is only one other person in my hire group and there are two supervisors assigned to us as far as I know. And they both seem to know less about the system than I do. Communication with your employees is a joke. I still don't know who my boss is or who to contact if I have any questions about the job.

TP Response

5y

Please share the details of your concern at http://bit.ly/TPHR-newform. Thank you!

3.0

Mar 19, 2021

Ehhh

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Unlimited overtime so you can rack up

Cons

Childish management and employees they hire everyone

TP Response

1y

We care deeply about our people and apologize for not meeting your expectations. We would like to connect with you to discuss what can be done and make sure this doesn’t happen again. Please call us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com so we can work with you to resolve this issue as quickly as possible. Thank you for your feedback!

1.0

Mar 5, 2021

Can’t get hold of anyone

Customer service agent

Recommend

CEO approval

Business Outlook

Pros

No pros that I have seen

Cons

Everything I’ve experienced was a con

TP Response

1y

We care deeply about our people and apologize for not meeting your expectations. We would like to connect with you to discuss what can be done and make sure this doesn’t happen again. Please call us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com so we can work with you to resolve this issue as quickly as possible. Thank you for your feedback!

Viewing 64 - 66 of 226 Reviews

Jobs at TP

Atención a Clientes- Horarios fijos PM- Solo Chat

EJECUTIVO TELEFONICO, NO VENTAS NO COBRANZA

EJECTUTIVO TELEFONICO SIN EXPERIENCIA

Agente bilingüe de atencion a clientes Call Center- NO VENTAS

TP

TP Boca Raton reviews

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I will leave the moment I find another job.

Ehhh

Can’t get hold of anyone

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