TP Boca Raton reviews

3.8

88% would recommend to a friend

(226 total reviews)

Jorge Amar

Not enough data to show CEO approval

87% positive business outlook

Employees in Boca Raton have given TP a rating of 3.8 out of 5 stars, based on 226 company reviews on Glassdoor. This indicates that most employees have a good working experience in Boca Raton. The TP employee rating in Boca Raton is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

226 reviews
3.0
May 29, 2015
Recommend
CEO approval
Business Outlook

Pros

This is an excellent entry level position for a person looking to expand their abilities in providing excellent customer service. It is a stepping stone to things that are greater.

Cons

The training provided for my Microsoft technical support contract was non-existent. I was expected to just pick up cloud computing without assistance or availability of subject matter experts. There is a constant push to be a telemarketer while you are performing IT engineering duties. The compensation for providing IT support for complex technical issues is not appropriate. Management has the mentality that people should just expect a dismal work environment.

3.0
May 20, 2015
Recommend
CEO approval
Business Outlook

Pros

I love being a technical support specialist for AT&T U-verse. Training was helpful. Hours were decent for me to work.

Cons

I hate how they wouldn't promote me to QA or Trainer. They made me do special campaigns all the time because I was good. You know when you shadow new employees to learn how to handle calls. I had over 30 people to sit with me and taught them all I know. They were always asking me why I'm not TL or trainer yet. I had perfect calls and was on time for my job. My calls always were pulled in conference. But never got the promotion.

3.0
Apr 22, 2015
Recommend
CEO approval
Business Outlook

Pros

Good pay Benefits Set schedule 40hours Introvert job Discounts Sitting on the job the whole time Candy Many locations Easy to get hired Easy process to call out

Cons

Long hour shift Not enough breaks Draining job Annoying rules to follow Stressful Only 2 good departments to work for Work like a robot

Viewing 199 - 201 of 226 Reviews

Glassdoor has 100,675 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.