Is TP a good company to work for as a Chat Support Associate?

Chat Support Associate professionals working at TP have rated their employer with 4.5 out of 5 stars in 146 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Chat Support Associate Jobs at TP now and start preparing for your job interview by browsing frequently asked Chat Support Associate interview questions at TP .

Does TP pay Chat Support Associate employees well?

Chat Support Associate professionals rate their compensation and benefits at TP with 4.2 out of 5 stars based on 146 anonymously submitted employee reviews. This is 2.4% worse than the company average rating for salary and benefits. Find out more about Chat Support Associate salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13851) , Customer Service Representative (CSR) (5145) , Customer Service Agent (2586) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1407) , Content Moderator (1240) , Supervisor (1108) , Call Center Agent (1068) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (707) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2027 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1817 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1803 reviews)); "I am a more confident person having left the job and most of the training was good." ((in 1472 reviews)); "Good environment is good." ((in 1262 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3780 reviews)); "Power tripping Bad Management The manager is sucked Too many workload but it's out of my job responsibility." ((in 2469 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1503 reviews)); "Bad managment and supervisor." ((in 508 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 382 reviews))

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TP

TP Chat Support Associate reviews

4.5

94% would recommend to a friend

(146 total reviews)

Jorge Amar

100% approve of CEO

90% positive business outlook

Ratings by category

4.5

Diversity & inclusion

4.4

Culture & values

4.4

Career opportunities

4.3

Work/Life balance

4.3

Senior management

4.2

Compensation and benefits

Chat Support Associate employees have rated TP with 4.5 out of 5 stars, based on 146 company reviews on Glassdoor. This indicates that most Chat Support Associate professionals have an excellent working experience there. TP is rated 21% above average by Chat Support Associate professionals compared to other employers within the Administración y consultoría industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

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Reviews by job title

146 reviews

5.0

Jan 17, 2023

best experience working in teleperformance

Chat support representative

Recommend

CEO approval

Business Outlook

Pros

friendly environment, good place to work with

Cons

so far i dont see any problem working in teleperformance

TP Response

Thank you for your amazing review. We're glad that our efforts to promote a friendly and supportive work culture are appreciated. Have a nice day!

3.0

Jan 15, 2023

just enough if you are working from home

Chat support

Recommend

CEO approval

Business Outlook

Pros

Work from home, timely pay

Cons

Too many of the performance parameters

TP Response

Thank you for your feedback. We understand that remote work can bring its own set of challenges and we are committed to providing a supportive environment for our employees. We will review the performance parameters and see how we can make improvements to ensure that everyone is rewarded fairly for their hard work. Please do not hesitate to reach out if you have any further concerns or questions.

5.0

Nov 16, 2022

Review

Live chat agent

Recommend

CEO approval

Business Outlook

Pros

Professional place to work at, as well as TP considers the mind relief of the employee with providing many other services including: TP app 24/7 transportation highest salaries in the market

Cons

in my point of view, balance between balance work and life

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best experience working in teleperformance

just enough if you are working from home

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