Is TP a good company to work for as a Chat Support Associate?

Chat Support Associate professionals working at TP have rated their employer with 4.4 out of 5 stars in 146 Glassdoor reviews. This is an average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Chat Support Associate Jobs at TP now and start preparing for your job interview by browsing frequently asked Chat Support Associate interview questions at TP .

Does TP pay Chat Support Associate employees well?

Chat Support Associate professionals rate their compensation and benefits at TP with 4.2 out of 5 stars based on 146 anonymously submitted employee reviews. This is 2.4% worse than the company average rating for salary and benefits. Find out more about Chat Support Associate salaries at TP.

How happy are Chat Support Associate professionals working at TP?

94% of Chat Support Associate employees at TP would recommend their employer to a friend. This rating has increased by 1% in the past 12 months. Chat Support Associate professionals have also rated TP with a 4.2 rating for work-life-balance, 4.5 rating for diversity and inclusion, 4.4 rating for culture and values and 4.3 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13847) , Customer Service Representative (CSR) (5142) , Customer Service Agent (2585) , Analyst (1525) , Customer Service (1474) , Expert em Interação (1406) , Content Moderator (1239) , Supervisor (1108) , Call Center Agent (1068) , Customer Service Associate (933) , Agent (895) , Team Leader (812) , Executive (778) , Operations Customer Expert 1 (700) , CSA - Customer Service Associate (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2007 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1778 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1765 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1491 reviews)); "Good environment is good." ((in 1268 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3813 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2493 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1489 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 365 reviews)); "Poor communication and dropping classes with little notice" ((in 291 reviews))

TP Chat Support Associate reviews

4.4

94% would recommend to a friend

(146 total reviews)

Jorge Amar

100% approve of CEO

89% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Chat Support Associate employees have rated TP with 4.4 out of 5 stars, based on 146 company reviews on Glassdoor. This indicates that most Chat Support Associate professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Chat Support Associate professionals compared to other employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

146 reviews

5.0

Dec 18, 2021

123

Chat agent

Recommend

CEO approval

Business Outlook

Pros

it’s great to be one from team work

Cons

To be best and good

2.0

Dec 6, 2021

Work environment

Chat agent

Recommend

CEO approval

Business Outlook

Pros

Management is average for associate post

Cons

Not good for long term

TP Response

3y

We are sorry to hear about your experience. We take employee satisfaction and welfare very seriously, and we are committed to providing our employees with an environment that is conducive to their growth and development. We understand that a healthy work-life balance is important for morale, productivity and overall job satisfaction. We will look into this further and make the necessary changes to ensure that our employees have a positive work experience with us. . You can get in touch with us via our http://bit.ly/TPHR-newform . Thanks!

4.0

Nov 4, 2021

Chat support

Recommend

CEO approval

Business Outlook

Pros

They give the salary on time.

Cons

Need to focus on csat or else you will out of the process.

TP Response

3y

We thank you for sharing your review. We see to it that we provide employees a fun and great working environment and we are sorry that we failed your expectations. Wishing you all the best in your future endeavors.

Viewing 124 - 126 of 146 Reviews

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TP Chat Support Associate reviews

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Reviews by job title

123

Work environment

Chat support

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