Is TP a good company to work for as a Client Associate?

Client Associate professionals working at TP have rated their employer with 4.2 out of 5 stars in 17,129 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Client Associate Jobs at TP now and start preparing for your job interview by browsing frequently asked Client Associate interview questions at TP .

Does TP pay Client Associate employees well?

Client Associate professionals rate their compensation and benefits at TP with 4.0 out of 5 stars based on 17,129 anonymously submitted employee reviews. This is 7.2% worse than the company average rating for salary and benefits. Find out more about Client Associate salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13850) , Customer Service Representative (CSR) (5144) , Customer Service Agent (2586) , Analyst (1525) , Customer Service (1475) , Expert em Interação (1406) , Content Moderator (1240) , Supervisor (1108) , Call Center Agent (1068) , Customer Service Associate (934) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (704) , CSA - Customer Service Associate (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 1975 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1811 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1779 reviews)); "The trainings are good and allow us to be fully operational when the work starts." ((in 1471 reviews)); "environment and work culture is good and if you are not getting a job anywhere you can join here." ((in 1251 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3801 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2457 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1498 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 374 reviews)); "Poor communication and dropping classes with little notice" ((in 291 reviews))

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TP Client Associate reviews

4.2

85% would recommend to a friend

(17,129 total reviews)

Jorge Amar

95% approve of CEO

79% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.2

Culture & values

4.2

Career opportunities

4.1

Work/Life balance

4.1

Senior management

4.0

Compensation and benefits

Client Associate employees have rated TP with 4.2 out of 5 stars, based on 17,129 company reviews on Glassdoor. This indicates that most Client Associate professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Client Associate professionals compared to other employers within the Administración y consultoría industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

17K reviews

4.0

Aug 10, 2022

company review

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Benefits and compensation Good Work environment Kind Employees Welcoming Personnel Clean Facilities

Cons

Not having complete facilities/ equipments esp the pantry is not enough

5.0

Aug 10, 2022

This is a god platform for willing candidates

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Company provide good incentives to agents

Cons

Company have to provide their own system for work

1.0

Aug 10, 2022

Don't do it unless you are desperate

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Work at home is the only pro

Cons

Dishonesty, they tell you one thing in training and then it changes on the job. They continuously change the metrics to get you to take more calls. Customers emotionally dump on you. Horrible IT problems. I don't think I worked a full 40 hr week in the last 2 months of my employment because they had awful IT issues. Management was not even experienced taking calls but they were scoring me on them. They were not trained on products. Don't take this job unless you are desperate, and even then, set a time frame for yourself to get out. It's exhausting, your body is constantly in survival mode and all I could do on my time off was lay around because I was so fried. Please know that they advertise benefits but they don't pay for anything. The prices of insurance are basically the same as you going to marketplace.

TP Response

We care deeply about our people and we are sorry we were not able to match your expectations. We would like to connect with you to discuss what can be done and make sure this doesn’t happen again in the future. Please call us at 1-800-994-9335 or email us at LetsConnect@Teleperformance.com so we can work with you to resolve this issue as quickly as possible. Thank you for your feedback!

Viewing 12472 - 12474 of 17,129 Reviews

Jobs at TP

Moderador de contenido / Sin Experiencia y 2 días de descanso

Agente bilingüe de atencion a clientes Call Center- NO VENTAS

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TP Client Associate reviews

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Don't do it unless you are desperate

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