TP Client Associate reviews

4.2

85% would recommend to a friend

(17,130 total reviews)

Jorge Amar

94% approve of CEO

79% positive business outlook

Client Associate employees have rated TP with 4.2 out of 5 stars, based on 17,130 company reviews on Glassdoor. This indicates that most Client Associate professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Client Associate professionals compared to other employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

17K reviews
4.0
Aug 7, 2022
Recommend
CEO approval
Business Outlook

Pros

Benefits Working from Teleperformance allowed more benefits

Cons

Literally no training. I have been through enough companies training and know that I am pretty easily trained but this program was a joke. Our trainer was leaving to another department and literally did not care if we were trained or not and then we were thrown on the phones with customers who have already dealt with several other unknowledgeable reps and you feel like you can't even help them. I literally stayed on the phone with my customers until I could convince one of my supervisors to take my issue and help me resolve it because I wouldn't dare keep messing up their accounts. Such a joke. Really sad too because I loved Teleperformance and wanted to work for the company even if it meant being retrained at that point.

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TP Response
3y
We appreciate your review. It would be great if you can share more details about your experience via http://bit.ly/TPHR-newform. Thank you!
3.0
Aug 7, 2022
Recommend
CEO approval
Business Outlook

Pros

Pay was good Give equipment Flexible hours Long breaks

Cons

Company is terrible Training nobody really knew or had any idea Look like chicken with there heads cut off

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