Is TP a good company to work for as a Client Associate?

Client Associate professionals working at TP have rated their employer with 4.2 out of 5 stars in 17,142 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Client Associate Jobs at TP now and start preparing for your job interview by browsing frequently asked Client Associate interview questions at TP .

Does TP pay Client Associate employees well?

Client Associate professionals rate their compensation and benefits at TP with 4.0 out of 5 stars based on 17,142 anonymously submitted employee reviews. This is 7.2% worse than the company average rating for salary and benefits. Find out more about Client Associate salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13866) , Customer Service Representative (CSR) (5145) , Customer Service Agent (2588) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1243) , Supervisor (1108) , Call Center Agent (1070) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (709) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 2023 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1816 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1769 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1517 reviews)); "Since I am working in BPO's I found this company is amazing in and the work culture is good." ((in 1267 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3814 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2449 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1521 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 382 reviews)); "Poor communication and lack of support" ((in 291 reviews))

TP Client Associate reviews

4.2

85% would recommend to a friend

(17,142 total reviews)

Jorge Amar

94% approve of CEO

79% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.2

Culture & values

4.2

Career opportunities

4.1

Work/Life balance

4.1

Senior management

4.0

Compensation and benefits

Client Associate employees have rated TP with 4.2 out of 5 stars, based on 17,142 company reviews on Glassdoor. This indicates that most Client Associate professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Client Associate professionals compared to other employers within the Administración y consultoría industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

17K reviews

1.0

Jul 31, 2022

Horrible place

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Get starter for entry level for working from home. Free equipment.

Cons

Overworking Dishonest Low pay rate Not enough room to grow.

3.0

Jul 31, 2022

Okay job position

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

-Ability to learn fundamentals of customer service -gain skills that can be applied anywhere -work closely with the team to achieve goals and improve skills -improve problem solving skills -work in intense environment that relies on the agent to be able to support the team

Cons

-no holidays considered for days off -pay increase frozen since covid 19 and any additional employee will only be considered at $17 with no pay increase -benefits for health and dental only cover the bare minimum and requires the employee to pay out of pocket for many health, dental and eyecare needs -vacation hours always only allowed for a maximum of 10 days per year

TP Response

3y

Thank you for your review, your feedback is so important to us. I would encourage you to reach out to Human Resources to discuss your concerns and give us your ideas for improvement. However, I would like to take the opportunity to respond to some of your concerns here. Everyone is entitled to two weeks vacation, but you are asked to provide notice. Once you have worked in an organization, by law, in Ontario, your vacation increases to three weeks at five years. The benefits plan is standard across most organizations, the employer pays 80% and the employee pays 20%. Pay increases have not been frozen since COVID-19, I would suggest again that you contact Human Resources to discuss your pay. Thank your for leaving your review and please do contact us.

4.0

Jul 31, 2022

Good

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Caring about employee needs and understanding reaches high for employees

Cons

There’s wants really anything bad but when COVID they relived people

Viewing 12598 - 12600 of 17,142 Reviews

Jobs at TP

Atención a Clientes- Horarios fijos PM- Solo Chat

EJECUTIVO TELEFONICO, NO VENTAS NO COBRANZA

EJECTUTIVO TELEFONICO SIN EXPERIENCIA

Agente bilingüe de atencion a clientes Call Center- NO VENTAS

TP

TP Client Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Horrible place

Okay job position

Good

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