Is TP a good company to work for as a Client Associate?

Client Associate professionals working at TP have rated their employer with 4.2 out of 5 stars in 17,085 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Client Associate Jobs at TP now and start preparing for your job interview by browsing frequently asked Client Associate interview questions at TP .

Does TP pay Client Associate employees well?

Client Associate professionals rate their compensation and benefits at TP with 4.0 out of 5 stars based on 17,085 anonymously submitted employee reviews. This is 7.2% worse than the company average rating for salary and benefits. Find out more about Client Associate salaries and benefits at TP .

What are the top reviewed jobs at TP?

Customer Service Representative (13825) , Customer Service Representative (CSR) (5125) , Customer Service Agent (2573) , Analyst (1525) , Customer Service (1467) , Expert em Interação (1401) , Content Moderator (1235) , Supervisor (1105) , Call Center Agent (1067) , Customer Service Associate (928) , Agent (894) , Team Leader (812) , Executive (777) , Operations Customer Expert 1 (692) , CSA - Customer Service Associate (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 1987 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1800 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1780 reviews)); "The trainings are good and allow us to be fully operational when the work starts." ((in 1488 reviews)); "Since I am working in BPO's I found this company is amazing in and the work culture is good." ((in 1242 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3792 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2456 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1510 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 358 reviews)); "Poor communication and lack of support" ((in 285 reviews))

TP Client Associate reviews

Compare reviews

4.2

85% would recommend to a friend

(17,085 total reviews)

Jorge Amar

95% approve of CEO

79% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.2

Culture & values

4.2

Career opportunities

4.1

Senior management

4.0

Work/Life balance

4.0

Compensation and benefits

Client Associate employees have rated TP with 4.2 out of 5 stars, based on 17,085 company reviews on Glassdoor. This indicates that most Client Associate professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Client Associate professionals compared to other employers within the Administración y consultoría industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

17K reviews

1.0

Oct 12, 2012

Welcome to teleperformance France's outsource center leaves India for cheaper us labor

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

pays slightly more than unemployment

Cons

location is far from most places. no advancement being promoted to team leader is like having one foot out the door. their healthcare is too expensive its cheaper to go on your own. the deductibles are crazy. you pay 2600/yr+ just in premiums now the new hires get 9/hr that is most of your salary. overtime when available is mandatory. They always lie so get it in writing.Females do better there they usually marry management and many extra perks when they play the game. its a job that will just waste your time as soon as you get hired look for a better job for example mc d's.

4.0

Oct 5, 2012

the company is great and they care for each employee.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

they really care for you ..

Cons

hmm .. downside experience ? none so far ..

TP Response

8y

Thank you for the kind words. We see to it to cater to our employees needs, provide them a positive working environment and make sure they are treated well and valued. If you wish to share your feedback, please go to http://bit.ly/TPHR-form. All the best!

3.0

Sep 30, 2012

If any workplace issues arise, we dare not "rock the boat" because there is a line of replacements down the block.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

They will hire anyone who has a GED equivalent, is not a felon, and can "fog a mirror". Basic computer skills and spelling - not required. Opportunity for advancement for those willing to become automatons.

Cons

Because we have to share work stations, they become perfect breeding area for infectious diseases. We have to share the headset and especially the microphone, which, by necessity is right up against multiple peoples' mouths. You can wash and disinfect your hands until they are raw, but that has absolutely nothing to do with disinfecting the little nooks and crannies in the microphone housing where the "bugs" are having a constant house party. Everybody is always sick, but cannot afford take a sick day. This contributes to a work environment that is not healthy.

Viewing 17065 - 17067 of 17,085 Reviews

Jobs at TP

EJECTUTIVO TELEFONICO SIN EXPERIENCIA

Agente bilingüe de atencion a clientes Medio Tiempo ¡Labora 5 días x Semana!

Asesor de Atención a Clientes | Capacitación Pagada

EJECTUTIVO TELEFONICO NO VENTAS NO COBRANZA

Atención a Clientes y Cobranza | Sueldo Base + Bono

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TP

TP Client Associate reviews

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Welcome to teleperformance France's outsource center leaves India for cheaper us labor

the company is great and they care for each employee.

If any workplace issues arise, we dare not "rock the boat" because there is a line of replacements down the block.

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