Is TP a good company to work for as a Costumer Service Associate?

Costumer Service Associate professionals working at TP have rated their employer with 4.5 out of 5 stars in 293 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Costumer Service Associate Jobs at TP now and start preparing for your job interview by browsing frequently asked Costumer Service Associate interview questions at TP .

Does TP pay Costumer Service Associate employees well?

Costumer Service Associate professionals rate their compensation and benefits at TP with 4.4 out of 5 stars based on 293 anonymously submitted employee reviews. This is 2.3% better than the company average rating for salary and benefits. Find out more about Costumer Service Associate salaries at TP.

How happy are Costumer Service Associate professionals working at TP?

96% of Costumer Service Associate employees at TP would recommend their employer to a friend. This rating has increased by 7% in the past 12 months. Costumer Service Associate professionals have also rated TP with a 4.4 rating for work-life-balance, 4.7 rating for diversity and inclusion, 4.6 rating for culture and values and 4.4 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13847) , Customer Service Representative (CSR) (5142) , Customer Service Agent (2585) , Analyst (1525) , Customer Service (1474) , Expert em Interação (1406) , Content Moderator (1239) , Supervisor (1108) , Call Center Agent (1068) , Customer Service Associate (933) , Agent (895) , Team Leader (812) , Executive (778) , Operations Customer Expert 1 (700) , CSA - Customer Service Associate (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2007 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1778 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1765 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1491 reviews)); "Good environment is good." ((in 1268 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3813 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2493 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1489 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 365 reviews)); "Poor communication and dropping classes with little notice" ((in 291 reviews))

TP Costumer Service Associate reviews

4.5

96% would recommend to a friend

(293 total reviews)

Jorge Amar

100% approve of CEO

88% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (293 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Costumer Service Associate employees have rated TP with 4.5 out of 5 stars, based on 293 company reviews on Glassdoor. This indicates that most Costumer Service Associate professionals have an excellent working experience there. TP is rated 21% above average by Costumer Service Associate professionals compared to other employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

293 reviews

4.0

Jan 27, 2026

Espacios cómodos

Costumer service

Recommend

CEO approval

Business Outlook

Pros

Buenos espacios y oportunidades para primer empleo.

Cons

Algunos horarios, bajos salarios que manejan algunas campañas

TP Response

4mo

👋🏻 Hola, gracias por tu comentario, lo tendremos en cuenta. ✍🏻 Mejoramos cada día para seguir siendo una de las 5 mejores empresas para trabajar en el Latinoamérica por Great Place To Work. 😎🔝 ¡Saludos! #MadeForMore

5.0

Jan 23, 2026

It’s great

Costumer service agent

Recommend

CEO approval

Business Outlook

Pros

Very good hourly rate and comfortable work

Cons

No cons as long as I’ve been here !

TP Response

5mo

Thank you for sharing your experience! We’re happy to hear you’re enjoying the competitive pay and comfortable work environment at TP. We appreciate your feedback and are glad to have you on the team.

5.0

Jan 9, 2026

Patient and active listening

Costumer service agent

Recommend

CEO approval

Business Outlook

Pros

Professional and good in leadership team

Cons

As a new to this platform i cannot say anything yet

TP Response

5mo

Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!

Viewing 43 - 45 of 293 Reviews

Jobs at TP

EJECTUTIVO TELEFONICO SIN EXPERIENCIA

EJECUTIVO TELEFONICO LUNES A VIERNES

EJECTUTIVO TELEFONICO SIN EXPERIENCIA

EJECUTIVO TELEFONICO, NO VENTAS NO COBRANZA

TP

TP Costumer Service Associate reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Espacios cómodos

It’s great

Patient and active listening

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