Is TP a good company to work for as a Costumer Service Associate?

Costumer Service Associate professionals working at TP have rated their employer with 4.5 out of 5 stars in 289 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Costumer Service Associate Jobs at TP now and start preparing for your job interview by browsing frequently asked Costumer Service Associate interview questions at TP .

Does TP pay Costumer Service Associate employees well?

Costumer Service Associate professionals rate their compensation and benefits at TP with 4.5 out of 5 stars based on 289 anonymously submitted employee reviews. This is 4.5% better than the company average rating for salary and benefits. Find out more about Costumer Service Associate salaries and benefits at TP .

How happy are Costumer Service Associate professionals working at TP?

96% of Costumer Service Associate employees at TP would recommend their employer to a friend. This rating has increased by 6% in the past 12 months. Costumer Service Associate professionals have also rated TP with a 4.4 rating for work-life-balance, 4.7 rating for diversity and inclusion, 4.6 rating for culture and values and 4.4 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13819) , Customer Service Representative (CSR) (5124) , Customer Service Agent (2571) , Analyst (1525) , Customer Service (1467) , Expert em Interação (1401) , Content Moderator (1234) , Supervisor (1102) , Call Center Agent (1067) , Customer Service Associate (928) , Agent (894) , Team Leader (811) , Executive (776) , Operations Customer Expert 1 (690) , CSA - Customer Service Associate (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1993 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1787 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1767 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1479 reviews)); "Good environment is good." ((in 1239 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3814 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2463 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1493 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 364 reviews)); "Poor communication and dropping classes with little notice" ((in 288 reviews))

TP Costumer Service Associate reviews

4.5

96% would recommend to a friend

(289 total reviews)

Jorge Amar

100% approve of CEO

88% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.6

Culture & values

4.5

Senior management

4.5

Compensation and benefits

4.4

Work/Life balance

4.4

Career opportunities

Costumer Service Associate employees have rated TP with 4.5 out of 5 stars, based on 289 company reviews on Glassdoor. This indicates that most Costumer Service Associate professionals have an excellent working experience there. TP is rated 21% above average by Costumer Service Associate professionals compared to other employers within the Administración y consultoría industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

289 reviews

5.0

Apr 1, 2026

A sido muy informativa dan información clara y consida

Costumer service

Recommend

CEO approval

Business Outlook

Pros

Una exelente capacitacion son muy atentos y explican muy bien

Cons

Cómo en todo trabajo da miedo pero todo muy bien

TP Response

2mo

👋🏻 Hola, gracias por tu comentario, lo tendremos en cuenta. ✍🏻 Mejoramos cada día para seguir siendo una de las 5 mejores empresas para trabajar en el Latinoamérica por Great Place To Work. 😎🔝 ¡Saludos! #MadeForMore

4.0

Apr 1, 2026

Bien

Costumer service

Recommend

CEO approval

Business Outlook

Pros

Las ventajas de tp es la forma de crecimiento laboral y experiencias

Cons

Quizá el tiempo y la demora en parte administrativa y de nomina

TP Response

2mo

👋🏻 Hola, gracias por tu comentario, lo tendremos en cuenta. ✍🏻 Mejoramos cada día para seguir siendo una de las 5 mejores empresas para trabajar en el Latinoamérica por Great Place To Work. 😎🔝 ¡Saludos! #MadeForMore

5.0

Mar 31, 2026

Good managers / limited use of time in auxiliaries

Costumer service agent

Recommend

CEO approval

Business Outlook

Pros

I am thankful for the managers they have been able to work with my schedules and important meetings I couldn’t missed and have been able to accommodate my schedule

Cons

I would say that cons would be the amount of time we get to use for the bathroom and such 5 minute of auxiliaries daily is not enough

Viewing 7 - 9 of 289 Reviews

Jobs at TP

Asesor de Atención a Clientes | Capacitación Pagada

Agente bilingüe de atencion a clientes Medio Tiempo ¡Labora 5 días x Semana!

Agente bilingüe de atencion a clientes Call Center- NO VENTAS

Ejecutivo Atención a Clientes para Importante Aseguradora | Descanso Fijo Domingo

Atención a Clientes y Cobranza | Sueldo Base + Bono

TP

TP Costumer Service Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

A sido muy informativa dan información clara y consida

Bien

Good managers / limited use of time in auxiliaries

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