Is TP a good company to work for as a Costumer Service Associate?

Costumer Service Associate professionals working at TP have rated their employer with 4.5 out of 5 stars in 293 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Costumer Service Associate Jobs at TP now and start preparing for your job interview by browsing frequently asked Costumer Service Associate interview questions at TP .

Does TP pay Costumer Service Associate employees well?

Costumer Service Associate professionals rate their compensation and benefits at TP with 4.5 out of 5 stars based on 293 anonymously submitted employee reviews. This is 4.5% better than the company average rating for salary and benefits. Find out more about Costumer Service Associate salaries at TP.

How happy are Costumer Service Associate professionals working at TP?

96% of Costumer Service Associate employees at TP would recommend their employer to a friend. This rating has increased by 6% in the past 12 months. Costumer Service Associate professionals have also rated TP with a 4.4 rating for work-life-balance, 4.7 rating for diversity and inclusion, 4.6 rating for culture and values and 4.4 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13877) , Customer Service Representative (CSR) (5148) , Customer Service Agent (2589) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1256) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (936) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (715) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2001 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1789 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1753 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1512 reviews)); "Good environment is good." ((in 1283 reviews))

What are the cons of working at TP according to real employee reviews?

"I work in local account but so sad because I didn't buy my personal things and the salary is low" ((in 3794 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2496 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1520 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 379 reviews)); "Poor communication and understanding skills" ((in 279 reviews))

TP Costumer Service Associate reviews

4.5

96% would recommend to a friend

(293 total reviews)

Jorge Amar

100% approve of CEO

88% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (293 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Costumer Service Associate employees have rated TP with 4.5 out of 5 stars, based on 293 company reviews on Glassdoor. This indicates that most Costumer Service Associate professionals have an excellent working experience there. TP is rated 21% above average by Costumer Service Associate professionals compared to other employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

293 reviews

5.0

Aug 28, 2024

None

Costumer service agent

Recommend

CEO approval

Business Outlook

Pros

Teleperformance has a lot to offer.

Cons

One of the cons that I observe at TP is the expensive food at the cafeteria, but over all the food are delicious.

3.0

Aug 22, 2024

Constant calls

Costumer service associate

Recommend

CEO approval

Business Outlook

Pros

Great team leads that provided support for escalated calls

Cons

Really hard to ascend Constant Back to back of calls

TP Response

1y

👋🏻 Hi, thanks for your comment. We'll make sure to keep it in mind as we work to improve each of our services every day. ✍🏻 #NeverStopInspiring

5.0

Aug 22, 2024

Best Job in the market

Costumer service

Recommend

CEO approval

Business Outlook

Pros

It has an extensive training, qualified and understanding staff, a calm environment and realistic goals. The emphasis is on costumer satisfaction as well as employee satisfaction. This is the best job I have had so far and ohr Kpis are really good.

Cons

Doesnt have any notable cons that I can remember.

TP Response

1y

Thank you for your short and candid review. All the best and have a nice day!

Viewing 172 - 174 of 293 Reviews

Jobs at TP

EJECTUTIVO TELEFONICO SIN EXPERIENCIA

EJECUTIVO TELEFONICO, NO VENTAS NO COBRANZA

Agente bilingüe de atencion a clientes Call Center- NO VENTAS

Agente bilingüe de atencion a clientes ¡Labora 5 días x Semana!

TP

TP Costumer Service Associate reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

None

Constant calls

Best Job in the market

Jobs at TP

TP reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

TP reviews FAQs

Jobs at TP

Company ratings over time