Is TP a good company to work for as a Costumer Service?

Costumer Service professionals working at TP have rated their employer with 4.5 out of 5 stars in 282 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Costumer Service Jobs at TP now and start preparing for your job interview by browsing frequently asked Costumer Service interview questions at TP .

Does TP pay Costumer Service employees well?

Costumer Service professionals rate their compensation and benefits at TP with 4.5 out of 5 stars based on 282 anonymously submitted employee reviews. This is 4.5% better than the company average rating for salary and benefits. Find out more about Costumer Service salaries and benefits at TP .

How happy are Costumer Service professionals working at TP?

96% of Costumer Service employees at TP would recommend their employer to a friend. This rating has increased by 6% in the past 12 months. Costumer Service professionals have also rated TP with a 4.5 rating for work-life-balance, 4.7 rating for diversity and inclusion, 4.6 rating for culture and values and 4.4 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13813) , Customer Service Representative (CSR) (5124) , Customer Service Agent (2570) , Analyst (1525) , Customer Service (1467) , Expert em Interação (1401) , Content Moderator (1234) , Supervisor (1102) , Call Center Agent (1067) , Customer Service Associate (926) , Agent (894) , Team Leader (811) , Executive (776) , Operations Customer Expert 1 (690) , CSA - Customer Service Associate (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1993 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1787 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1767 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1479 reviews)); "Good environment is good." ((in 1239 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3814 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2463 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1493 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 364 reviews)); "Poor communication and dropping classes with little notice" ((in 288 reviews))

TP Costumer Service reviews

Compare reviews

4.5

96% would recommend to a friend

(282 total reviews)

Jorge Amar

100% approve of CEO

88% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.6

Culture & values

4.5

Work/Life balance

4.5

Senior management

4.5

Compensation and benefits

4.4

Career opportunities

Costumer Service employees have rated TP with 4.5 out of 5 stars, based on 282 company reviews on Glassdoor. This indicates that most Costumer Service professionals have an excellent working experience there. TP is rated 21% above average by Costumer Service professionals compared to other employers within the Administración y consultoría industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

282 reviews

4.0

Feb 13, 2021

Nice environment to doing a job and maintain your organization as well

Costumer service

Recommend

CEO approval

Business Outlook

Pros

Nice environment to do work

Cons

I think no cons to going deep

TP Response

3y

We thank you for your time in sharing your review. We see to it to equipped our employees with skills and tools that will help them provide an excellent service.

3.0

Aug 10, 2019

Average

Costumer service

Recommend

CEO approval

Business Outlook

Pros

JUMP - Opportunity to grow in the company

Cons

Bad wage, too much work

TP Response

6y

Thank you for your feedback. Our aim is to provide our employees a positive working environment and reward them with competitive salary and benefits however your review states otherwise. Rest assured that we will review our salary and benefits. All the best.

4.0

Jun 9, 2017

Stable and well Regulated

Costumer service

Recommend

CEO approval

Business Outlook

Pros

>They take the law seriously and follow all required work rules >The company gives a lot of promotions inside, for their own. >Programs designed to discover their best employees and give them promotions >Great for young workers wanting to start their career anywhere. They also have a lot of outgoing events and coursers you can take. It's a great place to make friends. >Some of the projects you can work for are quite unique and interesting to participate in, like some gaming projects or similar.

Cons

>Your happiness and work satisfaction will be entirely connected to the project you are in. If you end up in a bad project, you'll have a terrible experience. >Due to the fact that they hire and raise within the company, sometimes you'll be lead and supervised by people who aren't talented at it. >The bureaucracy to deal with sometimes simple things can be quite annoying >A lot of projects have so many people that they don't notice or reward their best workers. In fact, you have to be a bit social and charismatic to rise in the company, hard-work alone won't do it. >Standard corporate buzzwords and propaganda ("We're awesome, we care! These are our values!") are everywhere and it can be quite annoying.

TP Response

8y

We appreciate your positive feedback and we're happy to hear that you're enjoying your stay at Teleperformance. We always make sure to provide our employees a fun and professional environment while making sure they are given the opportunity to maintain a work-life balance and be given chances for career advancement. Kindly share with us your feedback at http://bit.ly/TPHR-form. All the best!

Viewing 280 - 282 of 282 Reviews

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TP Costumer Service reviews

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Nice environment to doing a job and maintain your organization as well

Average

Stable and well Regulated

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