Is TP a good company to work for as a Customer Service Associate?

Customer Service Associate professionals working at TP have rated their employer with 4.3 out of 5 stars in 928 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Service Associate Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Service Associate interview questions at TP .

Does TP pay Customer Service Associate employees well?

Customer Service Associate professionals rate their compensation and benefits at TP with 4.2 out of 5 stars based on 928 anonymously submitted employee reviews. This is 2.4% worse than the company average rating for salary and benefits. Find out more about Customer Service Associate salaries at TP.

How happy are Customer Service Associate professionals working at TP?

83% of Customer Service Associate employees at TP would recommend their employer to a friend. This rating has decreased by 4% in the past 12 months. Customer Service Associate professionals have also rated TP with a 4.1 rating for work-life-balance, 4.4 rating for diversity and inclusion, 4.3 rating for culture and values and 4.4 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13875) , Customer Service Representative (CSR) (5148) , Customer Service Agent (2589) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1256) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (936) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (715) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2001 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1789 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1753 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1512 reviews)); "Good environment is good." ((in 1283 reviews))

What are the cons of working at TP according to real employee reviews?

"I work in local account but so sad because I didn't buy my personal things and the salary is low" ((in 3794 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2496 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1520 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 379 reviews)); "Poor communication and understanding skills" ((in 279 reviews))

TP Customer Service Associate reviews

4.3

83% would recommend to a friend

(928 total reviews)

Jorge Amar

100% approve of CEO

84% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (928 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Custom Service Associate employees have rated TP with 4.3 out of 5 stars, based on 928 company reviews on Glassdoor. This indicates that most Custom Service Associate professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Custom Service Associate professionals compared to other employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

928 reviews

2.0

Nov 4, 2019

Just a first job after landing in Canada

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

The training is fun. Co-workers are very helpful. Helpful management.

Cons

Typical Call Center environment. Everything is monitored like you are in a prison. They don't even do a proper interview! They just intake staff like a flock of sheep.

TP Response

6y

We appreciate your feedback. We would like to clarify that it is required for the company to implement strict security measures to protect the privacy of our clients' customers. Thank you understanding.

4.0

Oct 31, 2019

Fresher friendly

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

Give oppurtunities to freshers. Good and fast growth.

Cons

Management not so good Lack of facilities for employees Less salary as conpared to competitors.

TP Response

6y

We appreciate your feedback. Please rest assured that we are always working to improve our facilities and compensation packages for our employees. Have a good day.

3.0

Sep 25, 2019

Good company..offers decent pay

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

all gud..iits a nice company

Cons

Transport is the oly prblm here

TP Response

6y

Thank you for your feedback. We are glad to know that you are having a positive experience working with us. Have a good day.

Viewing 907 - 909 of 928 Reviews

Jobs at TP

EJECTUTIVO TELEFONICO SIN EXPERIENCIA

EJECUTIVO TELEFONICO, NO VENTAS NO COBRANZA

Agente bilingüe de atencion a clientes Call Center- NO VENTAS

Agente bilingüe de atencion a clientes ¡Labora 5 días x Semana!

TP

TP Customer Service Associate reviews

Company ratings over time

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Reviews by job title

Just a first job after landing in Canada

Fresher friendly

Good company..offers decent pay

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