Is TP a good company to work for as a Customer Service (CSR)?

Customer Service (CSR) professionals working at TP have rated their employer with 4.2 out of 5 stars in 17,357 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Service (CSR) Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at TP .

Does TP pay Customer Service (CSR) employees well?

Customer Service (CSR) professionals rate their compensation and benefits at TP with 4.0 out of 5 stars based on 17,357 anonymously submitted employee reviews. This is 7.2% worse than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13852) , Customer Service Representative (CSR) (5145) , Customer Service Agent (2586) , Analyst (1525) , Customer Service (1477) , Expert em Interação (1407) , Content Moderator (1240) , Supervisor (1108) , Call Center Agent (1068) , Customer Service Associate (934) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (705) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2034 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1782 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1775 reviews)); "I am a more confident person having left the job and most of the training was good." ((in 1513 reviews)); "environment and work culture is good and if you are not getting a job anywhere you can join here." ((in 1273 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3763 reviews)); "Power tripping Bad Management The manager is sucked Too many workload but it's out of my job responsibility." ((in 2466 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1526 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 386 reviews)); "Poor communication and understanding skills" ((in 288 reviews))

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TP Customer Service (CSR) reviews

4.2

85% would recommend to a friend

(17,357 total reviews)

Jorge Amar

94% approve of CEO

79% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.2

Culture & values

4.2

Career opportunities

4.1

Senior management

4.0

Work/Life balance

4.0

Compensation and benefits

Customer Service CSR employees have rated TP with 4.2 out of 5 stars, based on 17,357 company reviews on Glassdoor. This indicates that most Customer Service CSR professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Customer Service CSR professionals compared to other employers within the Administración y consultoría industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

17K reviews

4.0

Jun 25, 2026

Good pay and environment but heavy workload

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good facilities, nice environment, good pay

Cons

Much workload, queuing acc but all goods

TP Response

Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!

5.0

Jun 25, 2026

Schedule flexibility with pay on time, but the compensation is lower than expected to pay utilities

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Schedule flexibility Pay on Time Growth Opportunity Equipment provided Comfortable dress code

Cons

Low compensation utility costs Technical dependency Low vacation accrual

TP Response

We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.

4.0

Jun 25, 2026

Great entry point for beginners, but low pay issues

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

As an excellent stepping stone for beginners to break into the BPO industry due to its accessible hiring process, solid training, and inclusive facilities

Cons

Note that base salaries can be low, and the work environment heavily depends on the specific account and supervisors

TP Response

Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!

Viewing 4 - 6 of 17,357 Reviews

Jobs at TP

Agente de Atención a Clientes Call Center- Elige tus horarios AM y PM

Ciudad de México

View job

Agente bilingüe de atencion a clientes ¡Labora 5 días x Semana!

Ejecutivo de Atención a Clientes Bilingue Call Center | Turno Nocturno

Moderador de contenido / Sin Experiencia y 2 días de descanso

Moderador de contenido sin experiencia / Back office / Revision y moderacion de contenido digital

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TP reviews TP Customer Service CSR reviews

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TP Customer Service (CSR) reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good pay and environment but heavy workload

Schedule flexibility with pay on time, but the compensation is lower than expected to pay utilities

Great entry point for beginners, but low pay issues

Jobs at TP

TP reviews FAQs

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