Item: TP
Rating: 2
Author: Inbound Customer Service Representative

Question 1

Is TP a good company to work for as a Inbound Customer Service Agent?

Accepted Answer

Inbound Customer Service Agent professionals working at TP have rated their employer with 3.7 out of 5 stars in 121 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Inbound Customer Service Agent Jobs at TP now and start preparing for your job interview by browsing frequently asked Inbound Customer Service Agent interview questions at TP.

Question 2

Does TP pay Inbound Customer Service Agent employees well?

Accepted Answer

Inbound Customer Service Agent professionals rate their compensation and benefits at TP with 3.2 out of 5 stars based on 121 anonymously submitted employee reviews. This is 29.3% worse than the company average rating for salary and benefits. Find out more about Inbound Customer Service Agent salaries and benefits at TP.

Question 3

How happy are Inbound Customer Service Agent professionals working at TP?

Accepted Answer

53% of Inbound Customer Service Agent employees at TP would recommend their employer to a friend. This rating has decreased by 9% in the past 12 months. Inbound Customer Service Agent professionals have also rated TP with a 4.0 rating for work-life-balance, 4.1 rating for diversity and inclusion, 3.4 rating for culture and values and 3.6 rating for career opportunities.

Question 4

What are the top reviewed jobs at TP?

Accepted Answer

Customer Service Representative (13821), Customer Service Representative (CSR) (5124), Customer Service Agent (2572), Analyst (1525), Customer Service (1467), Expert em Interação (1401), Content Moderator (1234), Supervisor (1104), Call Center Agent (1067), Customer Service Associate (928), Agent (894), Team Leader (811), Executive (776), Operations Customer Expert 1 (691), CSA - Customer Service Associate (632)

Question 5

What are the pros of working at TP according to real employee reviews?

Accepted Answer

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2008 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1795 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1769 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1500 reviews)); "environment and work culture is good and if you are not getting a job anywhere you can join here." ((in 1245 reviews))

Question 6

What are the cons of working at TP according to real employee reviews?

Accepted Answer

"The salary is low and not enough for my family as well as my personal needs." ((in 3817 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2467 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1502 reviews)); "Supervisors pay is too close to that of an agent when Supervisors have more responsibility." ((in 510 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 376 reviews))

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