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      TP

      Engaged Employer

      TP Inbound Technical Support reviews

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      3.2

      30% would recommend to a friend

      (129 total reviews)

      Jorge Amar

      Not enough data to show CEO approval

      27% positive business outlook

      Ratings by category

      3.5

      Work/Life balance

      3.2

      Diversity & inclusion

      3.1

      Compensation and benefits

      3.1

      Career opportunities

      2.6

      Senior management

      2.5

      Culture & values

      Inbound Technical Support employees have rated TP with 3.2 out of 5 stars, based on 129 company reviews on Glassdoor. This indicates that most Inbound Technical Support professionals have a good working experience there. TP is rated in line with the average (within 1 standard deviation) by Inbound Technical Support professionals compared to other employers within the Administración y consultoría industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      129 reviews
      3.0
      Jul 30, 2012

      Decent

      Inbound customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good paid training program. Flexible schedules; self-directed breaks and lots of resources to aid you in providing good customer service.

      Cons

      Can be hectic, stressful when busy.

      3.0
      Jun 16, 2012

      OK if they train you right!!! To Much Stress!!

      Inbound customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay, Good co workers. Flexible Schedule. Was Good before transferring to Boca location.

      Cons

      to many managers, training incomplete, contractors are not understanding, and can be very stressful. Not given all info until training started.

      avatar
      TP Response
      8y
      Thank you for the positive comments. Our goal is to make sure we provide our employees proper and extensive training to enhance their skills and prepare them future career opportunities. Best regards.
      2.0
      Jul 16, 2011

      Teleperformance is a great place to work temporarily.

      Inbound customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay is decent enough to keep up with bills during tough economic times. There is no manual labor.

      Cons

      There is no real potential for advancement in the company. Agents working for our client in a non-contracted call center are compensated a lot better and recieve great benefits while teleperformance agents get the short end of the stick.

      avatar
      TP Response
      8y
      We appreciate your candid review and we see to it that all employees are provided competitive income, great benefits and equal opportunities. Favoritism and discrimination are clearly not tolerated in the workplace. Please share your feedback with us at http://bit.ly/TPHR-form. By sharing your feedback, you are helping us ensure issues are properly addressed and proper actions are taken. Thank you.
      Viewing 124 - 126 of 129 Reviews
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      Glassdoor has 99,960 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.