Is TP a good company to work for as a Operations Manager?

Operations Manager professionals working at TP have rated their employer with 4.6 out of 5 stars in 200 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Operations Manager Jobs at TP now and start preparing for your job interview by browsing frequently asked Operations Manager interview questions at TP .

Does TP pay Operations Manager employees well?

Operations Manager professionals rate their compensation and benefits at TP with 4.3 out of 5 stars based on 200 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Operations Manager salaries at TP.

How happy are Operations Manager professionals working at TP?

95% of Operations Manager employees at TP would recommend their employer to a friend. This rating has increased by 8% in the past 12 months. Operations Manager professionals have also rated TP with a 4.4 rating for work-life-balance, 4.7 rating for diversity and inclusion, 4.5 rating for culture and values and 4.6 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13852) , Customer Service Representative (CSR) (5145) , Customer Service Agent (2586) , Analyst (1525) , Customer Service (1477) , Expert em Interação (1407) , Content Moderator (1240) , Supervisor (1108) , Call Center Agent (1068) , Customer Service Associate (934) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (705) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2034 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1782 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1775 reviews)); "I am a more confident person having left the job and most of the training was good." ((in 1513 reviews)); "environment and work culture is good and if you are not getting a job anywhere you can join here." ((in 1273 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3763 reviews)); "Power tripping Bad Management The manager is sucked Too many workload but it's out of my job responsibility." ((in 2466 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1526 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 386 reviews)); "Poor communication and understanding skills" ((in 288 reviews))

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TP

TP Operations Manager reviews

4.6

95% would recommend to a friend

(200 total reviews)

Jorge Amar

100% approve of CEO

93% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.6

Career opportunities

4.5

Culture & values

4.5

Senior management

4.4

Work/Life balance

4.3

Compensation and benefits

Manager Operations employees have rated TP with 4.6 out of 5 stars, based on 200 company reviews on Glassdoor. This indicates that most Manager Operations professionals have an excellent working experience there. TP is rated 24% above average by Manager Operations professionals compared to other employers within the Administración y consultoría industry (3.7 stars).

Ratings by demographic groups

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Reviews by job title

200 reviews

5.0

Mar 22, 2023

Great place to work!

Operations manager

Recommend

CEO approval

Business Outlook

Pros

- If you work as a professional, you will be promoted fast - Top talent management - Remote work

Cons

- Low salaries - Sometimes the workload is very high

TP Response

Thanks for the positive feedback! We value the opinions of our colleagues, as they guide us in the continuous improvement of our company. We are happy to hear that you had a pleasant experience with us! Of course, salary is perhaps the most important factor when choosing to work somewhere, which is why we strive to offer a competitive salary package, along with various benefits that our colleagues can enjoy. If you would like to discuss your experience with Teleperformance, have any questions or suggestions, we welcome your message to Employee-Experience@ro.teleperformance.com.

5.0

Mar 5, 2023

Environment

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Due to health issue I have to quit from job

Cons

Something new to learn in e commerce world.

5.0

Feb 7, 2023

Managing agents and achieving monthly targets

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Good environment and my workmates.

Cons

Need to increase incentives and beneficiary for family members in health card

TP Response

Thank you for taking the time to share your feedback! Have a nice day!

Viewing 133 - 135 of 200 Reviews

Jobs at TP

EJECTUTIVO TELEFONICO SIN EXPERIENCIA

Agente de Atención a Clientes Call Center- Elige tus horarios AM y PM

Ciudad de México

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Agente de llamadas Horario Fijo Lunes a Sábado

Atención a Clientes- Horarios fijos PM- Solo Chat

Ciudad de México

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Agente de Atencion a clientes billingue hasta 21 mil / DOS DIAS DE DESCANSO

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TP Operations Manager reviews

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Great place to work!

Environment

Managing agents and achieving monthly targets

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