Is TP a good company to work for as a Operations Supervisor?

Operations Supervisor professionals working at TP have rated their employer with 4.4 out of 5 stars in 498 Glassdoor reviews. This is an average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Operations Supervisor Jobs at TP now and start preparing for your job interview by browsing frequently asked Operations Supervisor interview questions at TP .

Does TP pay Operations Supervisor employees well?

Operations Supervisor professionals rate their compensation and benefits at TP with 4.1 out of 5 stars based on 498 anonymously submitted employee reviews. This is 4.8% worse than the company average rating for salary and benefits. Find out more about Operations Supervisor salaries and benefits at TP .

How happy are Operations Supervisor professionals working at TP?

92% of Operations Supervisor employees at TP would recommend their employer to a friend. This rating has increased by 7% in the past 12 months. Operations Supervisor professionals have also rated TP with a 4.3 rating for work-life-balance, 4.7 rating for diversity and inclusion, 4.5 rating for culture and values and 4.5 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13816) , Customer Service Representative (CSR) (5123) , Customer Service Agent (2570) , Analyst (1525) , Customer Service (1467) , Expert em Interação (1401) , Content Moderator (1234) , Supervisor (1102) , Call Center Agent (1067) , Customer Service Associate (925) , Agent (894) , Team Leader (811) , Executive (776) , Operations Customer Expert 1 (690) , CSA - Customer Service Associate (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1993 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1787 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1767 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1479 reviews)); "Good environment is good." ((in 1239 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3814 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2463 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1493 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 364 reviews)); "Poor communication and dropping classes with little notice" ((in 288 reviews))

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TP Operations Supervisor reviews

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4.4

92% would recommend to a friend

(498 total reviews)

Jorge Amar

100% approve of CEO

87% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.5

Culture & values

4.5

Career opportunities

4.3

Work/Life balance

4.3

Senior management

4.1

Compensation and benefits

Operations Supervisor employees have rated TP with 4.4 out of 5 stars, based on 498 company reviews on Glassdoor. This indicates that most Operations Supervisor professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Operations Supervisor professionals compared to other employers within the Administración y consultoría industry (3.7 stars).

Ratings by demographic groups

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Reviews by job title

498 reviews

3.0

May 16, 2018

A good place to start. Do not stay there for more than 2 or 3 years or you're wasting your life away

Operations supervisor

Recommend

CEO approval

Business Outlook

Pros

Good place to start out, or get out of a bind if you need money Quick hiring, timely pay and decent bonuses if you learn to play by their rules Decent benefits and scholarship opportunities Coworkers are usually fun, mostly young and hungry people that will have fun with you

Cons

Information security policy makes you feel like you're heading to jail when walking towards the operations floor (metal detector on the entrance, no wallet, no cellphone, no paper allowed, can get instantly fired if found with any of these on the security checkpoint) No work/life balance Job advancement only possibly if you sweet talk middle management Feels like entering a fallout shelter during your shift, no communication with the outside world Micromanagement is encouraged, you WILL BE MICROMANAGED on all positions Workstation and internet access heavily restricted, you can and will be fired if you are caught navigating to a non-work related website (even if its the local news)

TP Response

We are sorry to read this experience of yours. It is our duty to ensure that the data of our client's customers are secured and intact. We also aim to provide plenty of opportunities for career growth. Hoping for your kind understanding on this matter. Thank you.

5.0

Apr 16, 2018

Operations Supervisor

Operations supervisor

Recommend

CEO approval

Business Outlook

Pros

Good Environment, Great Learning and Secure Atmosphere

Cons

Poor Benefits and Low payscale

TP Response

Thank you very much for the positive review. We see to it to provide our employees a safe and secure environment and ensure they are given the proper training to be able to do their job. If you wish to share your feedback, please go to http://bit.ly/TPHR-form. Have a pleasant day ahead!

3.0

Feb 23, 2018

Good place to start

Operations supervisor

Recommend

CEO approval

Business Outlook

Pros

Good entry level pay Good place to get banking/customer service experience

Cons

Hard to get time off Lack of training for leadership roles

TP Response

Thank you for taking time to write that review. We see to it employees are given competitive income, and at the same time, equipped with the proper skills needed for the job. We would appreciate if you can share your feedback with us at http://bit.ly/TPHR-form. All the best!

Viewing 484 - 486 of 498 Reviews

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TP Operations Supervisor reviews

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A good place to start. Do not stay there for more than 2 or 3 years or you're wasting your life away

Operations Supervisor

Good place to start

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