Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      TP

      Engaged Employer

      TP reviews

      4.4

      89% would recommend to a friend

      (74,694 total reviews)

      Jorge Amar

      95% approve of CEO

      83% positive business outlook

      Ratings by demographic groups

      TP has an employee rating of 4.4 out of 5 stars, based on 74,694 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

      Reviews by job title

      75K reviews
      1.0
      Dec 16, 2015

      Horrible PLEASE STAY AWAY

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Overtime, training is Monday through Friday, Some of the supervisors are nice, sometimes food is catered...that's it

      Cons

      Humana Customer service Campaign is horrible. They put me through a 3pm-11:30pm pm training for 10 weeks . After I graduated training, Me and about 11 more Co workers were told we couldn't work In humana's customer service department because we didn't have log in credentials (recruiting never had us on the roster to even receive login in credentials ). Hr Came in one day and said we had to transfer to humana Pharmacy or else we would be terminated. Now after spending 10 Weeks in Customer service training we spent another 3 weeks in humana Pharmacy training....ONLY TO FIND OUT IT WAS A SALES POSITION. WE HAD TO HAVE E AT LEAST 8 ENROLLMENTS A DAY. NOT TO MENTION OUR PAY WAS DROPPED FROM $10 AN HOUR TO $9 AN HOUR Only 30 minute lunch breaks, no paid holidays, insurance is too high

      avatar
      TP Response
      7y
      Your review is alarming and we would appreciate if you would contact us via our LET'S CONNECT help line at 800-664-9335 or email us at LetsConnect@teleperformance.com so that we can properly file your complaint and conduct an investigation. Thank you.
      3.0
      Dec 16, 2015

      Customer service

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Doesn't require a college degree.

      Cons

      Too many management levels makes it hard to get things done quickly.

      avatar
      TP Response
      9y
      We appreciate your feedback and we want to make sure our employees feel that they could easily seek assistance and openly communicate with the management. We wish you all the best.
      1.0
      Dec 16, 2015

      Big employee turnover

      Call center agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Survival money and a place to find a desperate housewife

      Cons

      Managers, Supervisors and trainers are basically bottom of the barrel cheaply clothed, tattoed, and ear pierced trying to get respect from others. As far as the training is concerned it is rush rush and trying to teach insurance to a group of people. Do not recommend working here.

      avatar
      TP Response
      9y
      We appreciate your candid review. We are committed to providing our employees sufficient and effective training to attain our goal of providing exceptional service to our customers. We wish you all the best.
      Viewing 73438 - 73440 of 74,694 Reviews
      Related searches: TP jobs | TP salaries | TP benefits | TP interviews
      ReviewsTP reviews

      Glassdoor has 100,734 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.