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      TP

      Engaged Employer

      TP reviews

      4.4

      89% would recommend to a friend

      (74,617 total reviews)

      Jorge Amar

      95% approve of CEO

      83% positive business outlook

      Ratings by demographic groups

      TP has an employee rating of 4.4 out of 5 stars, based on 74,617 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

      Reviews by job title

      75K reviews
      3.0
      Sep 22, 2015

      Good training.

      Travel advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent first job for a business professional just starting their career.

      Cons

      I have no Cons to report, yet; however, when I do, I will certainly report them.

      avatar
      TP Response
      8y
      Our goal is to provide our employees a stable job wherein they get to earn, learn and enjoy. If you wish to share your feedback, please go to http://bit.ly/TPHR-form. Wishing you a great day ahead!
      1.0
      Sep 22, 2015

      No future here

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good for someone right out of high school/college who needs work in the interim before settling on a real career.

      Cons

      The training is insufficient for the complex level of information you are expected to know (at least for the AT&T account.) Everything is about numbers, stats and reading from a script. It doesn't matter how well you handle a call. I was in the middle of a call that went over 7 minutes, when a floor supervisor made me end the call after telling the customer I was going to call her back. Things like that are to make it seem like you are taking more calls and handling them in a shorter amount of time. If you are overqualified, you will get bored and frustrated very easily, and they will look for ways to get rid of you (like changing your schedule without telling you) before the benefit period kicks in.

      avatar
      TP Response
      7y
      Thank you for bringing this to our attention. We see to it that all employees receive proper training and briefing before doing their jobs and we are sorry to learn about your experience. Hope you can share this with us via http://bit.ly/TPHR-Form in order for us to discuss with the team and make improvements.
      1.0
      Sep 22, 2015

      Only If You Are Have No Other Choice

      Inbound customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay is not bad & a lot of opportunity for overtime

      Cons

      Very disorganized Management. Place is very dirty. Cockroaches in call centre and kitchen.Very cliquey workplace.

      avatar
      TP Response
      7y
      Your feedback is very alarming and we would like to make it up to you. Kindly share this with your us via http://bit.ly/TPHR-newform in order for us to assess our organization structure and facilities. Thank you.
      Viewing 73489 - 73491 of 74,617 Reviews
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      ReviewsTP reviews

      Glassdoor has 100,643 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.