TP reviews

4.4

89% would recommend to a friend

(74,599 total reviews)

Jorge Amar

95% approve of CEO

83% positive business outlook

TP has an employee rating of 4.4 out of 5 stars, based on 74,599 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

75K reviews
1.0
Sep 3, 2015
Recommend
CEO approval
Business Outlook

Pros

They pay on time. They are getting a lot of customers and the dynamic is exciting.

Cons

I was hired with a high set of expectations for the position. On my first day, I realized they didn't know what they hired me for. There was no on-boarding process and my boss never talked to me about his expectacions and the outcomes he expected. After working for 4 months, I was fired without any reason. This is the worst company I have ever worked for.

avatar
TP Response
7y
Your concern is very alarming. May we ask that you share this with us via http://bit.ly/TPHR-newform in order for us to conduct an investigation and make amends. Thank you.
1.0
Sep 3, 2015
Recommend
CEO approval
Business Outlook

Pros

Great training and the coaching activities are superb. Supervisors are equipped of adequate training to better handle their people in doing their jobs.

Cons

The management of Teleperformance needs to overhaul the Operation side of business. Some managers are not that good in terms of decision making. Health coverage is not that competitive.

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TP Response
7y
We aim to provide employees a great working environment and we are truly sorry that we failed to meet your expectations. Kindly message our Philippines team directly at http://m.me/teleperformance.philippines or call (02) 857 3222 and press the option to speak with an associate of the company so we can address your concern more quickly. Thank you.
3.0
Sep 2, 2015

Tech Agent

Recommend
CEO approval
Business Outlook

Pros

Only great thing was getting a check. Some of the Sme in learning lab was awesome!!!!!

Cons

Immature co workers and annoying supervisors. You never get a schedule you like on the sprint floor.

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TP Response
7y
We're sorry to hear about your experience. We promote professionalism in the workplace and reading your experience with us is very alarming. We also set to ensure we have different type of schedules for our employees. Kindly share your feedback with us via our LET'S CONNECT help line at 800-664-9335 or email us at LetsConnect@teleperformance.com to check this matter and conduct an investigation.
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