TP reviews

4.4

89% would recommend to a friend

(74,576 total reviews)

Jorge Amar

95% approve of CEO

83% positive business outlook

TP has an employee rating of 4.4 out of 5 stars, based on 74,576 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

75K reviews
1.0
Jul 30, 2015
Recommend
CEO approval
Business Outlook

Pros

I honestly dont think that this section dignifies an answer however glass door states i have to write 20 words minium

Cons

I left a job that I loved ( i left due to all though i loved my job the unsociable hours constant 5 days nightshift a week hurt me and my partners relationship) i left it to come here and within minutes realised i had made the biggest mistake of my life I plead with anyone please do not make the same mistake I am lucky that after only 5 months there I have escaped to a much better company doing the same role as here but for a company that cares. if you want an enviroment where one day you talk to somebody the next day there sacked then come here the turn over is at least 10 a week out the door. even in the training we got told that alot of the advisors were " dead wood" and would be moved so theres no chance of being there to long. If you are not in the clique then dont expect to come to work and have a nice enviroment. Team leaders who you are told are there to help but when asked for help do every possible thing to avoid helping and get out of your way as soon as is humanly possible. no chance of progression. Unfair management of teams its one big mistake a company like eon should never ever ever have used this company as an outsource they are a disgrace be prepared to be made to pretend to the client (eon) when they are in that everything is rosey but the second they walk out of the door the real "hell" that this call centre is comes well and truly back. Seriously if this company has crossed your mind just dont.

avatar
TP Response
7y
We're sorry to hear what happened. We hope to make it up to you, kindly share this with us via http://bit.ly/TPHR-newform for immediate assistance.
1.0
Jul 30, 2015

Outsourced Inbound Call Agent

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good contests to win concert tickets. If you work Christmas or Thanksgiving they provide food from Boston Market. Occasional pizza parties for your team if it has done well.

Cons

Very Chaotic. Constant change of script requirements. Schedule changes every 3 months. Your performance determines which schedules you are allowed to work. After a suit by employees, the company found a way to make sure that no employee got any money.

avatar
TP Response
7y
We see to it to cater to our employees needs and make them feel that they can openly communicate with the management. We would like to know more from you via http://bit.ly/TPHR-newform. This so we can make improvements here in TP. Thank you.
3.0
Jul 29, 2015
Recommend
CEO approval
Business Outlook

Pros

Work Environment is Great. Solid Growth Opportunities.

Cons

Pay scale is low as compared to the work.

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TP Response
7y
We ensure to provide a competitive salary which is at par with industry rates plus incentives and bonuses to encourage them to work harder. Rest assured that your review about our salary is noted and will be taken into consideration. Thank you.
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Glassdoor has 100,588 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.