TP reviews

4.4

89% would recommend to a friend

(74,569 total reviews)

Jorge Amar

95% approve of CEO

83% positive business outlook

TP has an employee rating of 4.4 out of 5 stars, based on 74,569 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

75K reviews
1.0
Jul 19, 2015

Was good at first....

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Training time was good. Although the curriculum could have been geared more to what the people actually do on the floor.

Cons

No help from supervisors. Parameters to be met are not attainable. There's no one to answer questions. Need more live hands on training during training.

avatar
TP Response
9y
We apologize that you felt that way. We see to it to make our employees feel that they are treated well and attended to while being provided enough training to be able to fully assist customers. If there are any other issues that need to be addressed, Kindly give us a feedback at http://bit.ly/TPHR-form. Your opinion is very important to us. Thank you.
2.0
Jul 19, 2015

Customer Service Support Agent

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- salary - sometimes they organize trips and activities - easy to get a job - paid hotel until you find apartment to live in

Cons

- organisation (or better to say lack of it) - level of corruption - bureaucracy - non transparent business - no possibility for progress - level of rational intelligence among "managers"

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TP Response
7y
Your review is very alarming. Rest assured that we take these reviews seriously and we would like to make it up to you. Rest assured that we do not tolerate such incidents and we are hoping that you will be able to share this with us via our http://bit.ly/TPHR-newform so that we can conduct an investigation. Thank you.
1.0
Jul 18, 2015
Recommend
CEO approval
Business Outlook

Pros

You get paid for doing nothing

Cons

In order to get a good QA score, you have to sleep with the guy who gives QA's.... As is the case with Comcast. If you don't sleep with the QA guy, you get a 0. If he wants sex and you tease him, you get a 100. If you are easy and the QA guy lost interest in sex, you get a 40.

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TP Response
7y
Your review is alarming. We hope you can share more details via LET'S CONNECT help line at 800-664-9335 or email us at LetsConnect@teleperformance.com so that we can investigate as these are serious allegations. Thank you.
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Glassdoor has 100,576 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.