TP reviews

4.4

89% would recommend to a friend

(74,569 total reviews)

Jorge Amar

95% approve of CEO

83% positive business outlook

TP has an employee rating of 4.4 out of 5 stars, based on 74,569 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

75K reviews
3.0
Jul 16, 2015

Quality Assurance Analyst

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Exceptional cross training; senior team members are peers and management have also been in entry level position and moved up the ladder from within.

Cons

Department manager is heavily leaned upon by the company and over sees multiple clients and their QA departments.

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TP Response
7y
Thank you for this wonderful feedback. All the best and have a nice day!
4.0
Jul 15, 2015
Recommend
CEO approval
Business Outlook

Pros

Friendly and fun environmen. A lot of bonuses.

Cons

Clients can be very rude but you have to stay calm.

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TP Response
9y
We appreciate your positive feedback. We see to it to provide a professional but environment to our employees while making sure they are given proper compensation and incentives. Wishing you all the best!
4.0
Jul 15, 2015
Recommend
CEO approval
Business Outlook

Pros

Good training, consistent hours, good pay

Cons

TERRIBLE human resources. Deposited my check into someone elses account even though they were given proper information. North Lauderdale location was hardly ever open to take requests and requests took forever to fill. Improper discharge information that they have NEVER corrected and that error has caused me to be unable to utilize them as a reference. Left for medical reasons- they tell employers I was fired for non-attendance.

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TP Response
7y
We're glad to know that you're enjoying your stay at Teleperformance. We are committed to providing our employees a professional working environment wherein they are listened to, guided and given support by the management. Please share your feedback with us at LET'S CONNECT help line at 800-664-9335 or email us at LetsConnect@teleperformance.com. Best regards and we wish you success in the future.
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