Is TP a good company to work for?

TP has an overall rating of 4.4 out of 5, based on over 100,467 reviews left anonymously by employees. This rating has increased by 2% over the last 12 months. 89% of employees would recommend working at TP to a friend and 83% have a positive outlook for the business. The best reviews about TP have been left by employees working as Business Manager , Human Resources Business Partner HRBP and Training Coordinator .

Does TP pay their employees well?

According to anonymously submitted Glassdoor reviews, TP employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at TP. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at TP?

89% of TP employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TP 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13843) , Customer Service Representative (CSR) (5138) , Customer Service Agent (2582) , Analyst (1525) , Customer Service (1474) , Expert em Interação (1406) , Content Moderator (1238) , Supervisor (1107) , Call Center Agent (1068) , Customer Service Associate (933) , Agent (895) , Team Leader (812) , Executive (778) , Operations Customer Expert 1 (700) , CSA - Customer Service Associate (632)

What are employees saying about TP layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TP layoffs and their outlook for job security at TP in 2026.

What are the top reviewed TP locations?

Ciudad de México , Guadalajara , Monterrey , Puebla , Aguascalientes , Hermosillo , Chihuahua , Zapopan , Durango , Cholula , Naucalpan , Tlaquepaque , Pachuca , Querétaro , Veracruz , San Luis Potosí , Tampico , Morelia , San Nicolás de los Garza , Torreón , León , Mexicali , Mérida , Saltillo , Tehuacán , Tlalnepantla , Tuxtla , Tijuana , Guanajuato , Zacatecas

TP reviews

4.4

89% would recommend to a friend

(74,477 total reviews)

Jorge Amar

95% approve of CEO

83% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Career opportunities

4.3

Work/Life balance

4.3

Senior management

4.3

Compensation and benefits

TP has an employee rating of 4.4 out of 5 stars, based on 74,477 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

74K reviews

4.0

Apr 17, 2015

customer service representative

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

helped customers understand bills and take calls

Cons

bad managers and not nice people

2.0

Apr 16, 2015

At Teleperformance... I was a Number.

Uhc supervisor

Recommend

CEO approval

Business Outlook

Pros

Advancement opportunities are given to those who work hard. If you find the right position, you will thrive.You have the opportunity to help others on a daily basis. Bonuses for performance.

Cons

When it comes down to it, you are only valued as much as your performance stats. Those with high performance are given special treatment, while the underlings are not acknowledged. Luckily my stats were great, but it is hard to see management mistreat, ignore, and disrespect those who are trying their best to improve. Work life is terrible. I have never worked somewhere that offers so much overtime, yet cannot get employees to come in. Money is no longer an incentive for the employees to put up with any more than their scheduled shift.

2.0

Apr 15, 2015

Inbound Customer Service Representative

Inbound customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great training/working conditions changing

Cons

management was not good/need to be re-structured at Dallas location/not very much pay for all the work expected of employee.

Viewing 73651 - 73653 of 74,477 Reviews

Jobs at TP

Atención a Clientes- Horarios fijos PM- Solo Chat

Ciudad de México

View job

EJECTUTIVO TELEFONICO SIN EXPERIENCIA

EJECUTIVO TELEFONICO, NO VENTAS NO COBRANZA

EJECUTIVO TELEFONICO LUNES A VIERNES

Agente bilingüe de atencion a clientes Call Center- NO VENTAS

TP

TP reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

customer service representative

At Teleperformance... I was a Number.

Inbound Customer Service Representative

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