TP reviews

4.4

88% would recommend to a friend

(74,414 total reviews)

Jorge Amar

95% approve of CEO

83% positive business outlook

TP has an employee rating of 4.4 out of 5 stars, based on 74,414 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

74K reviews
1.0
Jan 11, 2015
Recommend
CEO approval
Business Outlook

Pros

The only positive comments I can make are that it is a full time job and the coworkers are great.

Cons

Starting at the beginning, teleperformance bought out aegis recently. Upon purchasing the business, they have completely stripped all your rights away. No cell phones in the building, no lunches, no umbrella if it's raining. Parking is in a baseball stadium field because they don't have enough parking for employees. However, the parking lot is divided with other businesses, and improper parking (some banned spaces are significantly closer to the building than other non-banned spaces.) Will result in your vehicle being towed at your expense. Expect that if you have a slightly later schedule, like 10am, you'll have a ten minute walk after parking. Next, they have guards posted at every door, not for employee protection, but to ensure you don't sneak in anything, like a candy bar or cellphone (tampons are even banned.) They do provide lockers! In another, seperate building altogether. Guards are equipped with metal detector rods, and soon will be accompanied by actual metal detectors as well. Next, the company took over in December, changed everything over from Aegis to Teleperformance. However, after changing all of the rules, they have failed to produce a new employee handbook, and instead are supplying new employees with aegis books and regulations. They often get paychecks wrong, and have even failed to pay employees on payday, requiring an investigation before providing pay. Benefits that were recently used to attract new job seekers via news programs (gas cards) have been pulled, and promised pay rate raises were scraped.

avatar
TP Response
7y
Your feedback is very alarming. We would love to hear more from you. Kindly contact us via LET'S CONNECT help line at 800-664-9335 or email us at LetsConnect@teleperformance.com.
1.0
Jan 11, 2015

Won't touch it with a barge pole

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

as soon as it is over, take the money and run !

Cons

Think of all the bad things you don't want to see in a company.

avatar
TP Response
7y
We are sorry to know about this. We would like to know what happened, please share this with us via http://bit.ly/TPHR-newform so that we can investigate what happened.
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