Question 1

Is TP a good company to work for?

Accepted Answer

TP has an overall rating of 4.4 out of 5, based on over 100,140 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 88% of employees would recommend working at TP to a friend and 83% have a positive outlook for the business. The best reviews about TP have been left by employees working as Business Manager, Human Resources Business Partner HRBP and Training Coordinator.

Question 2

Does TP pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, TP employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at TP. This rating has improved by 4% over the last 12 months.

Question 3

How satisfied are employees working at TP?

Accepted Answer

88% of TP employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated TP 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.4 for career opportunities.

Question 4

What are the top reviewed jobs at TP?

Accepted Answer

Customer Service Representative (13830), Customer Service Representative (CSR) (5127), Customer Service Agent (2577), Analyst (1525), Customer Service (1470), Expert em Interação (1404), Content Moderator (1235), Supervisor (1105), Call Center Agent (1067), Customer Service Associate (930), Agent (894), Team Leader (812), Executive (777), Operations Customer Expert 1 (692), CSA - Customer Service Associate (632)

Question 5

What are the pros of working at TP according to real employee reviews?

Accepted Answer

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1977 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1778 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1770 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1505 reviews)); "Since I am working in BPO's I found this company is amazing in and the work culture is good." ((in 1256 reviews))

Question 6

What are the cons of working at TP according to real employee reviews?

Accepted Answer

"I work in local account but so sad because I didn't buy my personal things and the salary is low" ((in 3780 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2466 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1510 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 367 reviews)); "Poor communication and understanding skills" ((in 300 reviews))

Question 7

What are employees saying about TP layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TP layoffs and their outlook for job security at TP in 2026.

Question 8

What TP locations have received the highest employee ratings?

Accepted Answer

Pachuca, León, San Luis Potosí, Morelia, Hermosillo, Durango, Ciudad de México, Monterrey, Tuxtla

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Multicultural/-national Organization, Greek-only Management

Very good place to work

Appalling training, no help what-so-ever

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