Is TP a good company to work for as a CSA - Customer Service Associate?

CSA - Customer Service Associate professionals working at TP have rated their employer with 4.5 out of 5 stars in 749 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open CSA - Customer Service Associate Jobs at TP now and start preparing for your job interview by browsing frequently asked CSA - Customer Service Associate interview questions at TP .

Does TP pay CSA - Customer Service Associate employees well?

CSA - Customer Service Associate professionals rate their compensation and benefits at TP with 4.4 out of 5 stars based on 749 anonymously submitted employee reviews. This is 2.3% better than the company average rating for salary and benefits. Find out more about CSA - Customer Service Associate salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13852) , Customer Service Representative (CSR) (5145) , Customer Service Agent (2586) , Analyst (1525) , Customer Service (1477) , Expert em Interação (1407) , Content Moderator (1240) , Supervisor (1108) , Call Center Agent (1068) , Customer Service Associate (934) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (705) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2027 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1817 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1803 reviews)); "I am a more confident person having left the job and most of the training was good." ((in 1472 reviews)); "Good environment is good." ((in 1262 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3780 reviews)); "Power tripping Bad Management The manager is sucked Too many workload but it's out of my job responsibility." ((in 2469 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1503 reviews)); "Bad managment and supervisor." ((in 508 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 382 reviews))

TP CSA - Customer Service Associate reviews

4.5

90% would recommend to a friend

(749 total reviews)

Jorge Amar

Not enough data to show CEO approval

91% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (749 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Customer Service Associate (CSA) employees have rated TP with 4.5 out of 5 stars, based on 749 company reviews on Glassdoor. This indicates that most Customer Service Associate (CSA) professionals have an excellent working experience there. TP is rated 21% above average by Customer Service Associate (CSA) professionals compared to other employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

749 reviews

5.0

Dec 18, 2024

excellent place

Csa - customer service associate

Recommend

CEO approval

Business Outlook

Pros

To work with Teleperformance is a dream come true. Once you are shortlisted, everyone is very helpful and will encourage you to perform. Each employee is recognised for their excellent work.

Cons

Nothing bad as to tell about organization

TP Response

1y

Thank you for your review and for letting us know how we are doing. Best regards!

5.0

Dec 17, 2024

Awesome

Csa - customer service associate

Recommend

CEO approval

Business Outlook

Pros

The enjoyable activities, sessions, and seminars at Teleperformance made my time here delightful.

Cons

No major cons to tell.

TP Response

1y

Thank you for your review and for letting us know how we are doing. Best regards!

5.0

Dec 15, 2024

Good place

Csa - customer service associate

Recommend

CEO approval

Business Outlook

Pros

I improve my speaking skills customer interaction and who to developed a business.

Cons

nothing bad as to tell about organization

TP Response

1y

Thank you for your review and for letting us know how we are doing. Best regards!

Viewing 76 - 78 of 749 Reviews

Jobs at TP

EJECTUTIVO TELEFONICO SIN EXPERIENCIA

Agente de llamadas Horario Fijo Lunes a Sábado

Atención a Clientes- Horarios fijos PM- Solo Chat

Ciudad de México

View job

EJECTUTIVO TELEFONICO SIN EXPERIENCIA

Agente de Atencion a clientes billingue hasta 21 mil / DOS DIAS DE DESCANSO

TP

TP CSA - Customer Service Associate reviews

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