Question 1

Is TP a good company to work for as a Customer Service?

Accepted Answer

Customer Service professionals working at TP have rated their employer with 4.4 out of 5 stars in 1,148 Glassdoor reviews. This is an average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Service Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Service interview questions at TP.

Question 2

Does TP pay Customer Service employees well?

Accepted Answer

Customer Service professionals rate their compensation and benefits at TP with 4.3 out of 5 stars based on 1,148 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Customer Service salaries at TP.

Question 3

How happy are Customer Service professionals working at TP?

Accepted Answer

91% of Customer Service employees at TP would recommend their employer to a friend. This rating has increased by 6% in the past 12 months. Customer Service professionals have also rated TP with a 4.2 rating for work-life-balance, 4.6 rating for diversity and inclusion, 4.4 rating for culture and values and 4.4 rating for career opportunities.

Question 4

What are the top reviewed jobs at TP?

Accepted Answer

Customer Service Representative (13847), Customer Service Representative (CSR) (5142), Customer Service Agent (2585), Analyst (1525), Customer Service (1474), Expert em Interação (1406), Content Moderator (1239), Supervisor (1108), Call Center Agent (1068), Customer Service Associate (933), Agent (895), Team Leader (812), Executive (778), Operations Customer Expert 1 (700), CSA - Customer Service Associate (632)

Question 5

What are the pros of working at TP according to real employee reviews?

Accepted Answer

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2007 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1778 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1765 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1491 reviews)); "Good environment is good." ((in 1268 reviews))

Question 6

What are the cons of working at TP according to real employee reviews?

Accepted Answer

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3813 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2493 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1489 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 365 reviews)); "Poor communication and dropping classes with little notice" ((in 291 reviews))

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A great place to start your career in the BPO industry, offering structured training and professional growth

To ensure customer satisfaction by providing support, assistance, and information.

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