TP Customer Service reviews

4.4

91% would recommend to a friend

(1,151 total reviews)

Jorge Amar

95% approve of CEO

82% positive business outlook

Customer Service. employees have rated TP with 4.4 out of 5 stars, based on 1,151 company reviews on Glassdoor. This indicates that most Customer Service. professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Customer Service. professionals compared to other employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

1K reviews
1.0
Feb 26, 2021

STAY FAR AWAY

Recommend
CEO approval
Business Outlook

Pros

None. Other than finding like minded employees/friends who also fell into the Teleperformance trap when desperate for a job.

Cons

WHERE DO I BEGIN - Minimum Wage - No sick Pay - 20 minutes TIMED toilet breaks - Do not let you take a toilet break in your first hour of shift - No Maternity Pay - If you’re late back from break, they will decrease your pay - No support from management - No recognition of good performance - No progression. You only have a chance of this if you kiss the managers behinds - No empathy or sympathy for employees personal lives/medical issues - Managers pass their work to lower down employees - No staff bonus. Despite management getting this if targets are hit I could go on and on. ANY GOOD REVIEWS YOU SEE OF THIS COMPANY ARE ONE OF TWO THINGS: 1. A fake review 2. A member of management who lives lavishly off the back of his slave labour employees

avatar
TP Response
5y
Please share the details of your concern at http://bit.ly/TPHR-newform. Thank you!
5.0
Feb 25, 2021

Customer service

Recommend
CEO approval
Business Outlook

Pros

Good class work team game

Cons

None all very good staff members

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TP Response
4y
Thank you for your great review! Please share the details of any concerns at http://bit.ly/TPHR-newform. Thank you!
4.0
Feb 21, 2021

nice place

Recommend
CEO approval
Business Outlook

Pros

great infrastructure, cafeteria , trainers was also good

Cons

some people employed on senior level, they did not even deserve to be there

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TP Response
5y
Thank you for your honest review! Have a great day and stay safe.
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Glassdoor has 100,639 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.