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      TP

      Engaged Employer

      TP Customer Service reviews

      4.4

      91% would recommend to a friend

      (1,149 total reviews)

      Jorge Amar

      95% approve of CEO

      82% positive business outlook

      Ratings by demographic groups

      Customer Service. employees have rated TP with 4.4 out of 5 stars, based on 1,149 company reviews on Glassdoor. This indicates that most Customer Service. professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Customer Service. professionals compared to other employers within the Administración y consultoría industry (3.7 stars).

      Reviews by job title

      1K reviews
      4.0
      Sep 2, 2020

      Current Project is a positive and fun environment

      Customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      Friendly environment, opportunity for bonuses and growth. They give back to the community and they give employees the opportunity to give back as well. Monthly fun stuff. Rewards, benefits. They really want to hear your ideas. There are a lot of different projects/companies to work for under Teleperformance..

      Cons

      Communication with supervisors and HR can vary. Not all supervisors are bad at communication, once you are assigned one. The interim manager didn't responded to any form of communication. Wouldn't answer calls, texts or emails. For a brand new employee, not getting any communication when needed is scary and just rude.

      avatar
      TP Response
      5y
      Thank you for your honest review. We always make sure to provide a supportive environment for our employees and have everything they need to succeed. Your opinion is important to us. Have a great day!
      5.0
      Sep 2, 2020

      Great to work with

      Customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      Worked around my uni timetable

      Cons

      The job itself, as it was quite stressful at times.

      avatar
      TP Response
      5y
      Our goal is to make sure we provide our employees with proper and extensive training to enhance their skills, provide excellent customer service, and prepare them for future career opportunities. Thank you for your kind words and we wish you all the best!
      5.0
      Aug 31, 2020

      TELEPERFORMANCE

      Customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      they have a very fun environment.

      Cons

      you get alot of complain

      Viewing 1063 - 1065 of 1,149 Reviews
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      Glassdoor has 100,575 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.