TP Customer Service reviews

4.4

91% would recommend to a friend

(1,145 total reviews)

Jorge Amar

95% approve of CEO

83% positive business outlook

Customer Service. employees have rated TP with 4.4 out of 5 stars, based on 1,145 company reviews on Glassdoor. This indicates that most Customer Service. professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Customer Service. professionals compared to other employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

1K reviews
5.0
Aug 28, 2017

customer services

Recommend
CEO approval
Business Outlook

Pros

friendly company to work for, good environment

Cons

the schedule changes all the time.

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TP Response
8y
Thank you for the positive comments. We see to it to provide our employees a nurturing and fun work environment with supportive leaders and great coworkers. If you have any additional feedback, please email us at wecare@teleperformance.com or call our WE CARE line at 800-664-9335. Have a great day!
5.0
Aug 3, 2017
Recommend
CEO approval
Business Outlook

Pros

Growth & development in abundance!! They care about employee satisfaction!

Cons

Better benefits at lower cost.

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TP Response
8y
We always make sure to value employees' talents, cater to their needs and reward them with great opportunities so that they will be encouraged to work harder. Please share your feedback with us at http://bit.ly/TPHR-form. Have a pleasant day ahead!
2.0
Aug 2, 2017
Recommend
CEO approval
Business Outlook

Pros

Fun, Friendly, and Flexible work place. They're always having events during the week to make their employees feel well.

Cons

Poor leadership, weak communication within accounts. Good leadership is hard to find they do promote from within but there's little to no recognition for hard work.

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TP Response
8y
We are sorry to hear that you felt that way. We see to it our employees feel that they could easily seek assistance and openly communicate with the management while being rewarded with incentives and career opportunities. Please share your feedback with us at http://bit.ly/TPHR-form. All the best!
Viewing 1129 - 1131 of 1,145 Reviews

Glassdoor has 100,105 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.